Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[pschelbert]

has somebody experienced such a problem? How was it resolved?

Problem:
If I am playing just various files with different sample-rate, then JRiver and the audio-interface does not play. JRiver gets stuck and just noting is happening (does not play). The audio-interface is not changing sample rate.
If I then close JRiver, then Motu828mk3hybrid is just after the close of JRiver, changing the sample rate to the right value (to the rate the file I  tried to play was requesting).
Opening JRiver again plays then the file.
Playing the next file with a different sample-rate same behaviour.
This means I have to close and open JRiver for each file...not soooo good.
Now, somehow JRiver is preventing the change of the sample-rate of the audio-interface.
Solution:?

Workaround: Also not nice...
Setting the output sample-rate to a fixed value (44.1kHz or 96kHz) for whatever sample-rate the incoming file my be, works. The files which are not matching the sample-rate are re-sampled. Quality may suffer...

My Setup:
Sound path1:
Soundfile-JRiver-VST PlogueBidule-ASIODriver-Motu828mk3hybridaudiointerface
Sound path2:
Soundfile-JRiver-ASIODriver-Motu828mk3hybridaudiointerface

JRiver with and without Plogue-Bidule VST. Motu828mk3hybrid and RME Fireface UFX both on USB, ASIO drivers, channels=12.
DSPsettings: Samplerrate in=sample-rate out
Computer: Win7 64bit (Pro version)


However several issues could be resolved (some progress but not yet goal reached), these are:

1) JRiver hangs (apphang1b) playing files with different sample-rate and using VST
Problem was inside VST the VST plug-in which makes trouble with various sample rates
Solution: use other VST plug-in

2) JRiver: Driver load timeout with Motu828mk3hybrid, if RME Fireface UFX is connected to same computer via USB
Problem: Driver was not able to load from Motu
Solution: Use complete USB-port (other Hub) of the same motherboard, no more conflicts

3) JRiver: Hangs, playing various files of different sample-rate, JRiver needs to be closed by force.
Problem: Win7 grabs the audio-interface, although its not the default Windows device.
Solution: Disable in control-panel under "hardware and sound" , "change system sounds", "playback": set the audio-interfaces used for JRiver all to "disable"
Then Win7 relases the drivers

Peter

[luckyaua]

Hi...
i want to buy your same interface Motu 828 MKIII Hybrid for use it with jriver mc18....
the problem are confirmed?
I want to use auto change sample rate inside jriver and i want to use interface for music and movies so stereo and 5.1 setup directly connected to power amp.
Now i've a phonic 808U that do all ok but i want to change with motu for outputting quality upgrade.

[Matt]

pschelbert and I have been trying to work with Motu on their apparent ASIO driver issues, but we haven't gotten any response from engineering on their side yet.

[luckyaua]

ok...so i wait your news to buy this interface or another one!!