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[Daveyravey]

I have just come across a new problem with the latest build of JRiver (174)
If i am using all my tuners and try to play music for some reason i get intermittent crashes... Anyone have any ideas why this would be?


I have got a log file but cant seem to attach it to this thread.

[Daveyravey]

I have a log file but its 1.4 meg so too big to attach to this post. Where would i send this log for someone to take a look at my problem?

[Matt]

Thanks for the log.

It's crashing in a place that doesn't make much sense to me -- a divide by zero error in the 3d library internals that power Theater View.

I've added a little more error handling and checking for functions around the crash.  But I don't think the calls should ever fail, so it's not clear the changes will help.

Since it only happens if you use TV, it's possible the TV driver is goofing up our Direct3d instance somehow when it unloads.  I'm not sure.

If you have additional logs, please mail them to logs at jriver dot com.

[Daveyravey]

Thanks Matt

Another log is emailing over to you now.

cheers

Dave

[Daveyravey]

Just updated JRiver to latest build and it has just crashed same issue using all 3 tuners and playing music and MC18 crashes

i have emailed another log

regards

 ?

[Matt]

Thanks for the logs.

Yaobing fixed a TV crash from one of them.  The other two were the same 3d error.  Like I mentioned, the next build may be better for this.

After it's out, maybe you could test some more and follow-up.

Thanks.

[Daveyravey]

No problem i will try as soon as the build is out and let you know. Thanks for you support.

[Daveyravey]

Hi Matt

I have just tried the latest build but it crashes immediately on me starting live tv now. I have emailed logs to you

regards

Dave