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Author Topic: Charge problem  (Read 1070 times)

aumacoustics

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Charge problem
« on: June 04, 2013, 11:16:15 am »
I was charged $15.99 yesterday (6/3/13) to my debit card from J River Inc. I only downloaded a trial of JRiver on Windows and gave up on it. I've never purchased an activation code. I no longer have the windows machine I was temporarily using to access JRiver.

Where did this $15.99 come from? Please refund my money and stop any future withdraw.

Maybe someone at JRiver can lookup my email address and send me a reply?
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JimH

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Re: Charge problem
« Reply #1 on: June 04, 2013, 11:18:35 am »
Did you sign up for a Performer account?  If so, we'll cancel it.
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aumacoustics

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Re: Charge problem
« Reply #2 on: June 04, 2013, 11:19:43 am »
I have no idea? If I did, please cancel. I'm not even able to use your windows version of JRiver. I only have an Apple MAC.

Thank you.
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JohnT

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Re: Charge problem
« Reply #3 on: June 05, 2013, 08:20:01 am »
It's been canceled.
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John Thompson, JRiver Media Center
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