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Upgrading to JRiver Media Center 19

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locust:

--- Quote from: shldnsmth on July 13, 2013, 10:09:14 pm ---MC is a GREAT product, I use it to setup for my radio show, and have recommended it to our station (KVMR-FM), all of our broadcasters, and show it to every new broadcaster that I help train! I upgraded to MC18 on 5/22/13 and just got the email on pre-purchase of the upgrade to MC19...Huh??? You want me to puchase ANOTHER upgrade...Alrewady?  SERIOUSLY???

Guys, I really feel you need to do some re-thinking here. I was on MC17, purchased 18, and now you want me to purchase yet another upgrade to 19 after maybe only a couple of months??? C'Mon now...I'm REALLY disappointed in you for that...(sigh).  ?

--- End quote ---

To get the most out the licence it's best to upgrade at the beginning of the cycle not 3 quarters of the way through the year.. You could of course skip 19 and wait for 20 or just bite the bullet and upgrade.. J River isn't similar to software like G-force, in the sense where your licence provides you will 1 years updates.. You are buying the licence for that version that will work indefinitely, even if you buy the licence 3 quarters way through the cycle, there still has been 3 quarters of a cycles worth of work put into it, so it's more like a product in the works that you buy, the updates don't revolve around the customers but around the software.. The best way is just to get into tune with the cycle, it will avoid all grievances.. Like you I have been using since MC17 luckily I got about half a year from MC17 before the new version came but since then I have always purchased at the beginning.

Oh and

Thank you Matt & of course the whole J River team, if it weren't for you all, I'd still be windows explorer folder surfing, dragging and dropping stuff into winamp (accidently moving folders into other folders and then finding them a year later).. I never liked the feel or look of the bloated itunes, thought mediamonkey might have been ok but didn't like feel of it..

It wasn't until I accidentally discovered J River that made it all change, I can't even remember where I found out about it, and I nearly passed it by without giving it a second glance, in all honesty it was the main website that nearly made me miss it, it's nice but doesn't to the program justice, I thought it was one of those scam softwares until I saw interact, I had never heard of J River, then a few months later was sitting scratching my head trying to remember the name, sometimes like when you try to remember a film or an actor's name and it bugs you for days, only this time no one was with me when I saw it.. The only thing I could do was to try & not think about it because that's the only time stuff pops back into memory

The support on here is excellent, I've had a fair few of my requests implemented from basic html styling tags to some more wacky ones that probably I am the only person using. On all of those merits alone is why I'll upgrade without question because good things do and will come..

shldnsmth:
Angelo,

In that respect, you are correct, my MC18 will work indefinitely, besides...I can spend $20 in a lot worse ways than really good software that meets my professional needs. Still, 2 months later and I'm upgrading again so that I myself can stay on the "cutting edge", as well as making sure that my station, as well as our broadcast staff are up-to-date on new capabilities is hard. It's not as if the station was paying for it...I pay for my own tools, but that's my problem, not JRiver's. Matt and the Team do an excellent job and the product remains #1 in my opinion - no doubt about it!

Sheldon

dexterdom:

--- Quote from: Battledad on July 13, 2013, 07:01:04 pm ---My 2 cents....if one is announcing that an upgrade will be rolled out in "a couple of months" but doesn't give the users ANY sense of what they plan on changing or improving then only a schmuck would roll over and say here's my $$. Honestly, users have every right to have an outline of intended features, improvements, additions, changes, etc., that they can expect. Having been in the business world for over 40 years I could never conceive of saying we'll do something and that early versions will be as good as what you have now....

--- End quote ---

Amen brother, I could not agree with you more.
I think MC is a fantastic product and it's (obviously) loyal customers deserve more than a vapourware cash grab.
If JRiver cannot articulate a roadmap then they are in trouble. If they WON'T, then WE are in trouble.

dexterdom:

--- Quote from: samtheman57 on July 13, 2013, 02:56:04 pm ---You would think you were talking about spending a fortune, fer Crissake!  It's 18 bucks and change, or a little more than ONE Hi Res download, for a feature rich, quality application that has proven out it's value for many people for YEARS.

The improvements are constant, the updates are constant, the software is never static, the customer service and tech help are excellent.

This happens every time an upgrade is offered, so I guess I'm not surprised, but it gets tiring ?.



--- End quote ---

yeah only $18 - that's what's so genius about it...
I saw a movie today with my $18, how's MC19 working for you?
Did it give you all the features you wanted?

MrC:
I can't help but think these two statements are inconsistent:

   "I think MC is a fantastic product"
   "If JRiver cannot articulate a roadmap then they are in trouble. If they WON'T, then WE are in trouble."

As far as i know, there's never be a roadmap for a release, and yet they've remained in business for a good time now with a growing customer base, and you the customer think they have created an excellent product.

They use a different business model, one which you may not agree with.

The movie analogy is funny.  You paid for something up front that you really knew nothing about yet, but took it on faith that you were going to like it.

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