More > JRiver Media Center 18 for Windows
Upgrading to JRiver Media Center 19
Fex:
--- Quote --- JRiver MEDIA CENTER 11 has arrived with a host of improvements to maximize your digital media enjoyment...
... Existing MC9, MC10, or MJ8 license holders can upgrade to the new version for the reduced price of $26 USD.
--- End quote ---
This is from an email some time back, almost 8 years: 07.18.05.
I preordered. :)
Kr3W:
--- Quote from: OverTheAir on July 12, 2013, 09:38:34 pm ---A suggestion you might want to consider for next time in the quest to ever improve customer warm and fuzzy feelings (as an alternative to sending them baby chicks) :)
Don't entice customers to purchase an "old" license (MC18) with a $5 discount, approx. 30 days (http://yabb.jriver.com/interact/index.php?topic=80793.0) before offering a license for a new version (MC19). As small as the difference is, it just rubs the wrong way to pay $44.98 (MC18 discount price) + $18.98 (MC19 discount upgrade price) = $63.96 to get a MC19 license that is $49.98 (list price) 30 days later if one didn't have a need to purchase and use MC at the time of the late May promotion and was encouraged to do so by a promotion.
Just my 2c :)
--- End quote ---
Wow, my timing must be the worst!
I bought MC18 the 12th of June for 49.98. If I had this info I would of course have waited.
I must admit I don't feel that this is managed in the best way.
Except for that, I think you offer a great product!
6233638:
--- Quote from: Kr3W on July 14, 2013, 11:08:49 am ---Wow, my timing must be the worst!
I bought MC18 the 12th of June for 49.98. If I had this info I would of course have waited.
I must admit I don't feel that this is managed in the best way.
Except for that, I think you offer a great product!
--- End quote ---
At the end of the day, you paid for an MC18 license, and got what you paid for.
I bought MC18 around 6 months ago, and couldn't be happier with the product and the level of support and interaction we have with the team at JRiver - I bought my upgrade as soon as it was available.
A number of companies offer a 30-day grace period... but this is complicated by the fact that MC19 is not out yet. The option to pre-order a beta-test of MC19 was announced.
In all likelihood, MC19 will not be released in any form within the 30-day window of you making your purchase.
But I understand why some people may feel "burned" by this all the same.
After using Media Center for the last 6 months, I find it hard to complain though. It's completely changed how I use my PC for media playback.
JustinChase:
--- Quote from: dexterdom on July 14, 2013, 01:10:40 am ---Amen brother, I could not agree with you more.
I think MC is a fantastic product and it's (obviously) loyal customers deserve more than a vapourware cash grab.
If JRiver cannot articulate a roadmap then they are in trouble. If they WON'T, then WE are in trouble.
--- End quote ---
They have operated this way for more than a dozen years and consistently show that they constantly improve the product. If you don't feel that the time is right to invest less than $20 in a proven product, then by all means, do NOT spend your hard earned money. Wait a while and see what the new version brings. By the time you feel it's worth your money, it will probably cost twice as much to upgrade, but that's still not a lot of money. You have OPTIONS right now
* invest a small amount and help guide the new release with your suggestions
* wait until the new release fits your needs, then invest your money in it when you feel more comfortable with what you will get
* don't invest at all, and continue using the product you have already paid for, and will continue to be able to use, and get support for for as long as you wish.I see the same comments every release cycle, and I'd be willing to wager that most of the people making these comments spend more in a month on overpriced coffee with a green label on the cup than the cost of the upgrade to the new JRiver software that they probably use every single day. It still baffles me ?
mh user:
i upgraded and only get "error restoring media center licence error unknown
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