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[Beamer]

I normally record everything using WMC and then play back via JRiver to achieve the best quality video and sound.  A new series called the 'The White Queen' includes an audio description commentary that is not played back by default on WMC but is always present when played by JRiver.  Would it be possible to have a facility to disable it?

BTW I do not record using JRiver as I have lost so many recordings in the past that I am reluctant to try it and perhaps lose an episode.

[Beamer]

OK Let's try again.

Here is a link https://dl.dropboxusercontent.com/u/89351033/The%20White%20Queen_BBC%20One%20HD_1.wtv to a small sample of video that includes commentary that I do not wish to hear.  Please ignore the 'so far review' at the beginning, the commentary starts as the actors are listed and continues from that point.

When played in WMC the commentary is not present, unfortunately there does not appear to be any way of turning off in MC.

I believe the same issue exists if MC is used to record.

[CountryBumkin]

I tried playing your file and I get no sound at all. In either RO-STD or RO-HQ.

The Audio path says:
"Input: 48KHz 32bit 2 ch
Output: 48KHz 24 bit (padded) 2 Ch using WASAPI
(not using enough bits to output the input directly)"

So I hear no commentary or any sound at all. Sorry I couldn't help.

[Beamer]

I tried playing your file and I get no sound at all. In either RO-STD or RO-HQ.

The Audio path says:
"Input: 48KHz 32bit 2 ch
Output: 48KHz 24 bit (padded) 2 Ch using WASAPI
(not using enough bits to output the input directly)"

So I hear no commentary or any sound at all. Sorry I couldn't help.

Thanks for trying, not sure why you are unable to hear sound!  I just downloaded it to a desktop computer and it played just fine. Here is a graph that I captured:

Filter Graph Info:

    Filter 'JRiver Audio Renderer'
        CLSID: {A4002F8E-510F-442C-8AD3-F9C7B23FB394}
        Host:
        Input Pin 'In'
            Connected to pin 'XFrom Out' of filter 'Microsoft DTV-DVD Audio Decoder'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_IEEE_FLOAT, Format type FORMAT_WaveFormatEx

    Filter 'Enhanced Video Renderer'
        CLSID: {FA10746C-9B63-4B6C-BC49-FC300EA5F256}
        Host: c:\windows\syswow64\evr.dll
        Input Pin 'EVR Input0'
            Connected to pin 'Video Output 1' of filter 'Microsoft DTV-DVD Video Decoder'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
        Input Pin 'EVR Input1'
            Connected to pin 'XForm Out' of filter 'Line 21 Decoder'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_AI44, Format type FORMAT_VideoInfo

    Filter 'PBDA DTFilter 0003'
        CLSID: {09144FD6-BB29-11DB-96F1-005056C00008}
        Host: c:\windows\syswow64\cpfilters.dll
        Input Pin 'In(Enc/Tag)'
            Connected to pin 'DVR Out - 5' of filter 'Stream Buffer Source'
            Major type MEDIATYPE_MSTVCaption  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'Out'

    Filter 'iTV Data Sink'
        CLSID: {88EBC1EE-F90A-484A-B9C5-8F9C0F37A828}
        Host: c:\windows\syswow64\itvdata.dll
        Input Pin 'iTVData'
            Connected to pin 'Out' of filter 'PBDA DTFilter'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type Unknown GUID Name: {4A9F8579-6BF8-4392-8A6D-D2DD09FA7861}, Format type FORMAT_None

    Filter 'MPEG-2 Sections and Tables'
        CLSID: {C666E115-BB62-4027-A113-82D643FE2D99}
        Host: c:\windows\syswow64\mpeg2data.ax
        Input Pin 'In'
            Connected to pin 'DVR Out - 3' of filter 'Stream Buffer Source'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type MEDIASUBTYPE_MPEG2DATA, Format type TIME_FORMAT_NONE

    Filter 'Microsoft DTV-DVD Audio Decoder'
        CLSID: {E1F1A0B8-BEEE-490D-BA7C-066C40B5E2B9}
        Host: c:\windows\syswow64\msmpeg2adec.dll
        Input Pin 'XForm In'
            Connected to pin 'Output' of filter 'JRiver Audio Monitor'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_MPEG2_AUDIO, Format type FORMAT_WaveFormatEx
        Output Pin 'XFrom Out'
            Connected to pin 'In' of filter 'JRiver Audio Renderer'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_IEEE_FLOAT, Format type FORMAT_WaveFormatEx

    Filter 'Line 21 Decoder'
        CLSID: {E4206432-01A1-4BEE-B3E1-3702C8EDC574}
        Host: c:\windows\syswow64\quartz.dll
        Input Pin 'XForm In'
            Connected to pin '~Line21 Output' of filter 'Microsoft DTV-DVD Video Decoder'
            Major type MEDIATYPE_AUXLine21Data  Sub type MEDIASUBTYPE_Line21_GOPPacket, Format type FORMAT_None
        Output Pin 'XForm Out'
            Connected to pin 'EVR Input1' of filter 'Enhanced Video Renderer'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_AI44, Format type FORMAT_VideoInfo

    Filter 'PBDA DTFilter'
        CLSID: {09144FD6-BB29-11DB-96F1-005056C00008}
        Host: c:\windows\syswow64\cpfilters.dll
        Input Pin 'In(Enc/Tag)'
            Connected to pin 'DVR Out - 6' of filter 'Stream Buffer Source'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'Out'
            Connected to pin 'iTVData' of filter 'iTV Data Sink'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type Unknown GUID Name: {4A9F8579-6BF8-4392-8A6D-D2DD09FA7861}, Format type FORMAT_None

    Filter 'JRiver Audio Monitor'
        CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
        Host:
        Input Pin 'Input'
            Connected to pin 'Out' of filter 'PBDA DTFilter 0001'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_MPEG2_AUDIO, Format type FORMAT_WaveFormatEx
        Output Pin 'Output'
            Connected to pin 'XForm In' of filter 'Microsoft DTV-DVD Audio Decoder'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_MPEG2_AUDIO, Format type FORMAT_WaveFormatEx

    Filter 'Microsoft DTV-DVD Video Decoder'
        CLSID: {212690FB-83E5-4526-8FD7-74478B7939CD}
        Host: c:\windows\syswow64\msmpeg2vdec.dll
        Input Pin 'Video Input'
            Connected to pin 'Output' of filter 'JRiver Video Monitor'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2
        Input Pin 'Subpicture Input'
        Output Pin 'Video Output 1'
            Connected to pin 'EVR Input0' of filter 'Enhanced Video Renderer'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
        Output Pin '~Line21 Output'
            Connected to pin 'XForm In' of filter 'Line 21 Decoder'
            Major type MEDIATYPE_AUXLine21Data  Sub type MEDIASUBTYPE_Line21_GOPPacket, Format type FORMAT_None

    Filter 'PBDA DTFilter 0001'
        CLSID: {09144FD6-BB29-11DB-96F1-005056C00008}
        Host: c:\windows\syswow64\cpfilters.dll
        Input Pin 'In(Enc/Tag)'
            Connected to pin 'DVR Out - 1' of filter 'Stream Buffer Source'
            Major type MEDIATYPE_Audio  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'Out'
            Connected to pin 'Input' of filter 'JRiver Audio Monitor'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_MPEG2_AUDIO, Format type FORMAT_WaveFormatEx

    Filter 'JRiver Video Monitor'
        CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
        Host:
        Input Pin 'Input'
            Connected to pin 'Out' of filter 'PBDA DTFilter 0002'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2
        Output Pin 'Output'
            Connected to pin 'Video Input' of filter 'Microsoft DTV-DVD Video Decoder'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2

    Filter 'PBDA DTFilter 0002'
        CLSID: {09144FD6-BB29-11DB-96F1-005056C00008}
        Host: c:\windows\syswow64\cpfilters.dll
        Input Pin 'In(Enc/Tag)'
            Connected to pin 'DVR Out - 2' of filter 'Stream Buffer Source'
            Major type MEDIATYPE_Video  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'Out'
            Connected to pin 'Input' of filter 'JRiver Video Monitor'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2

    Filter 'Stream Buffer Source'
        CLSID: {C9F5FE02-F851-4EB5-99EE-AD602AF1E619}
        Host: c:\windows\syswow64\sbe.dll
        Output Pin 'DVR Out - 1'
            Connected to pin 'In(Enc/Tag)' of filter 'PBDA DTFilter 0001'
            Major type MEDIATYPE_Audio  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'DVR Out - 2'
            Connected to pin 'In(Enc/Tag)' of filter 'PBDA DTFilter 0002'
            Major type MEDIATYPE_Video  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'DVR Out - 3'
            Connected to pin 'In' of filter 'MPEG-2 Sections and Tables'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type MEDIASUBTYPE_MPEG2DATA, Format type TIME_FORMAT_NONE
        Output Pin 'DVR Out - 4'
        Output Pin 'DVR Out - 5'
            Connected to pin 'In(Enc/Tag)' of filter 'PBDA DTFilter 0003'
            Major type MEDIATYPE_MSTVCaption  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}
        Output Pin 'DVR Out - 6'
            Connected to pin 'In(Enc/Tag)' of filter 'PBDA DTFilter'
            Major type MEDIATYPE_MPEG2_SECTIONS  Sub type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}, Format type Unknown GUID Name: {46ADBD28-6FD0-4796-93B2-155C51DC048D}

[Beamer]

I tried playing your file and I get no sound at all. In either RO-STD or RO-HQ.

The Audio path says:
"Input: 48KHz 32bit 2 ch
Output: 48KHz 24 bit (padded) 2 Ch using WASAPI
(not using enough bits to output the input directly)"

So I hear no commentary or any sound at all. Sorry I couldn't help.

Is it possible that you do not have WMC installed?
Perhaps the filters required are not available on systems that do not have WMC.
You should at the very least be able to play the sample with sound via a WMC installation.

[Beamer]

Bump

Can support please respond to this anomaly.

Thanks!

[Matt]

Sorry, I'm not sure.

I get a white screen and normal seeming audio with your sample.

WTV is sort of a special format, so I'm not sure how to deal with stream selection.  Does WMC allow picking what stream to listen to?

[Beamer]

Sorry, I'm not sure.

I get a white screen and normal seeming audio with your sample.

WTV is sort of a special format, so I'm not sure how to deal with stream selection.  Does WMC allow picking what stream to listen to?

I did a check this morning but was unable to find any stream selection function for digitally recorded TV within WMC.  As mentioned earlier, I recall the same problem is present if I record using MC!

I will try and make a recording of this weeks episode on MC to see if it can provide additional information.

I'm guessing that you are unable to see the video because the system you are using does not have WMC installed resulting in a missing codec. The sample plays perfectly for me on two computers that both have WMC installed.  WMC plays without the commentary and MC includes it 

I guess in in theory it should simply be a matter of MC recording the correct audio stream.