More > JRiver Media Center 18 for Mac

Crashing & trial expired

<< < (2/2)

Phatty:


--- Quote from: MrHaugen on September 02, 2013, 08:29:17 am ---Why not purchase it? It's very, very cheap anyway. And you can be pretty certain that your your problems will be fixed if you run it and manage to get some log file results. You can also be pretty certain that the program will evolve very much from the point it is today.

Or you can try the application on another machine.

--- End quote ---

But I don't want to run it on another machine, I want to run it on my modern stripped-down dedicated music server. The machine that, by design, should be the least buggy.

And why should I have any certainty of satisfaction in the face of the utter disregard for satisfaction evidenced so far?


--- Quote from: JimH on September 02, 2013, 08:02:56 am ---I'm sorry for the problem, but our licensing needs to be reasonably tight.  Maybe you could try it on another machine.

--- End quote ---

Sorry Jim, but that's "unreasonably" tight.

But I understand, any chance to leave a potential customer with nothing good to say about his experience with your company, you gotta take it. [/sarcasm]

Sorry for my frustrations folks, but it is what it is.

Phatty:

--- Quote from: MrHaugen on September 03, 2013, 02:09:37 am ---But understand that the Mac version is very very fresh. There's got to be some issues so early in a Windows to Mac port process.

--- End quote ---

Understood, and slamming the beta was not my intent. Utilizing it was.


--- Quote ---If it was a easy way of letting you have months upon months of trial periods...

--- End quote ---

Not what I desired. What I wanted was about a week or two extension...


--- Quote ---OR turn on logging and send the result to JRiver so they can fix the issue for other users as well.
--- End quote ---

To do just that.

Being overly protective of a beta seems to fail both side's objectives, no?

As for a month being enough for most, I don't deny that. For myself, this is my busy season at work and I'm barely at home. When I do get to listen and play it's late at night and with exhaustion. Not a good time for tech work for a non techie like myself. Not a good time to embark on a trail period, I admit, and never would I have had I know that the software would be wholly unstable, and the support wholly unsympathetic.

Navigation

[0] Message Index

[*] Previous page