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JRiver Media Center 19 Mac Special Price for Upgrades

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shawtimothy:
I'm confused. MC 18 lacks some features that are standard in the Windows version. For example, I cannot drag & drop songs from iTunes. It also lacks a Mac-looking interface (menus, in particular, are Windows-like).

My expectation in purchasing MC 18 was that these features that are already a part of the Windows product would be included, if not right away, then ultimately, in the version or its updates. Likewise it was my expectation that the product would feel like a Mac product, not a Windows one. That also has not happened in MC 18.

Instead of this, it sounds like you (JRiver) are done with adding features to MC 18 that already exist in the Windows version. It sounds like, if I want more of these features, or if I want a product that actually feels genuinely Mac-like, then I must upgrade to MC 19. And even then, I'm not clear as to what features that already exist within the Windows product, or what features that would make it more genuinely Mac-like but are presently excluded, would NOT be included in MC 19. Hence, I'm unclear how many more upgrades I'll be asked to pay for, in order to actually get the product I was originally expecting - one that is actually equivalent to the Windows version, but genuinely Mac-like in its layout and functionality.

Would you (JRiver) be willing to clarify for me your intention with respect to further development on MC 18, and on your roadmap for when and under what version of MC you will actually incorporate all of the existing Windows features and a genuine Mac-like feel?

Thank you.

JimH:
MC18 won't change much now.  Are you using 18.0.218? 

Your expectations may not match what we said we would do. 

shawtimothy:
Thank you for your reply.

Perhaps I missed a declaration up-front of what MC 18 for Mac was intended to be, ultimately. Is there a public post or article from back then (pre-release of the alpha version) that you can point me to?

I'm also still wanting to hear what your product development roadmap is for the Mac version: what features of the current Windows version will be included and excluded from MC 19 for Mac? At what version do you anticipate parity with the feature set of the Windows version, or at least to be including all of the features currently now included in the Windows version, ALONG WITH a genuinely Mac look & feel?

Matt:

--- Quote from: shawtimothy on September 23, 2013, 04:25:42 pm ---I'm also still wanting to hear what your product development roadmap is for the Mac version: what features of the current Windows version will be included and excluded from MC 19 for Mac? At what version do you anticipate parity with the feature set of the Windows version, or at least to be including all of the features currently now included in the Windows version, ALONG WITH a genuinely Mac look & feel?

--- End quote ---

You might read the posts from JRiver earlier in this thread.

Like this one about the UI:
http://yabb.jriver.com/interact/index.php?topic=83321.msg568801#msg568801

Or this one about scope and waiting until you're happy to upgrade:
http://yabb.jriver.com/interact/index.php?topic=83321.msg568848#msg568848

etc.

JimH:

--- Quote from: shawtimothy on September 23, 2013, 04:25:42 pm ---... ALONG WITH a genuinely Mac look & feel?

--- End quote ---
Depending on what you want, it could be never.  We'll do the things we believe are important.  Apple itself makes changes in its official look from time to time.  We're not going to try to follow every change they make.

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