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License problem

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morrison:
Hello


--- Quote from: Matt on September 14, 2013, 03:25:01 pm ---Thanks for the purchase.

You can change your email here:
https://rover.jriver.com/cgi-bin/restore_email.cgi?displaychange=1

Please start a thread on Interact if you need additional help.

Regards,
-Matt

--- End quote ---

I don't have problem with change mail, but ok I change it - still cant get key file.

I cant get license file after purchase. I don't receive mail from jriver with key or something, and can't restore key from serial on this page - "Temporary failure, unable to generate license".

Thanks

Matt:
I put your email into the license email page and it sent the email.

morrison:
Yes, and I have 5 mail with serial key and "5 restores left", but no one realy uses.
But my copy MC Mac 18.0.218 not accept my key - "There was a problem restoring the license. Error details: Temporary failure, unable to generate license". Same text if I try put my key here - https://rover.jriver.com/cgi-bin/restore.cgi.

JimH:
You used a different e-mail address ffor your Mac license.  At domain.....

morrison:
Yes Jim, at domainagain.ru. Just migrate from google). And this is mistake?

I described my problem to Matt. After purchase with paypal I have not received a email with a key from JRiver. I'm get key via the site - but I can't register a player - "Temporary failure, unable to generate license".

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