INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: License restore  (Read 747 times)

Peter Finch

  • Guest
License restore
« on: March 13, 2002, 07:56:39 am »
I have upgraded to Win 2000 from Win 98 and when I seek to restore my MJ license I get the message "Media Jukebox was unable to determine the product name from the license". How do I persuade it to accept that I have paid?
Logged

JimH

  • Citizen of the Universe
  • *****
  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:License restore
« Reply #1 on: March 13, 2002, 10:08:10 am »
If you have it on a floppy you can restore it from Help/Restore License in MJ.  Please see the FAQ here.

What is the file name and what version of MJ do you have?
Logged
Jim Hillegass
JRiver Media Center / Media Jukebox

JohnT

  • Citizen of the Universe
  • *****
  • Posts: 4627
RE:License restore
« Reply #2 on: March 13, 2002, 11:16:59 am »
You must make sure that your license backup file has not been renamed. Your file needs to be called MediaJukebox7.rrg
Logged
John Thompson, JRiver Media Center

Peter Finch

  • Guest
RE:License restore
« Reply #3 on: March 13, 2002, 11:38:22 am »
Many thanks. I had renamed the file MediaJukebox7-license-backup.rrg to make clear what the file is. Without the extra bits it works.  Peter Finch
Logged
Pages: [1]   Go Up
« previous next »