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[scottxyz@usa.com]

I keep getting a bug when I try to burn a new CD from a playlist - the program crashes.

I'm a new user, just downloaded version 7.2.280.

Any ideas?

Thanks,
Scott Alexander
scottyz@usa.com

Here's the System Info MJ gives:
Performance Test:
Refresh Time: 5158 ms

CPU Info:
Number of CPUs: 1
Type: Genuine Intel Pentium III
Speed: 550 MHz
MMX Support: YES

Memory Info:
Memory Load: 0%
Total Physical Memory: 261 MB
Free Physical Memory: 261 MB

OS Info:
Type: Microsoft Windows NT Workstation
Version: 4.0 Service Pack 6 (Build 1381)

Misc Info:
Internet Explorer 5.5 Service Pack

[KingSparta]

try MJ version 8 beta build 8.224 also

install ASPI

http://www.adaptec.com/worldwide/support/drivers_by_product.html?cat=%2fProduct%2fASPI-4.70&prodkey=ASPI-4.70#Microsoft%20Windows%202000

download this, unzip to a folder, then run ASPIINST.EXE inside the folder, then you must reboot, then run ASPICHK.EXE in that folder to make sure it was installed correctly.

[scottxyz@usa.com]

Thanks but it didn't work - I tried doing what you suggested and the ASPI EXE file wouldn't run.

[KingSparta]

the ASPIINST.EXE would not run?

then you have other problems

[dcornelius]

I have this problem with 8.0.224, it crashes when I try to burn a CD from the playlist. It also crashes when ou enter the CD Writer options. I am using Win XP Pro.

Derek

[JohnT]

Scottxyz and Derek:

Please print the "system info" in MJ version 8 (on the Help menu) and paste it here.
Also, if you email me I can send you a test program that may help troubleshoot.

Thanks,

johnt@jriver.com

[Sparhawk]

I am having the exact same problem.

System Info:
Performance Test:
Refresh Time: 1182 ms

CPU Info:
Number of CPUs: 1
Type: Authentic AMD Duron
Speed: 801 MHz
MMX Support: YES

Memory Info:
Memory Load: 19%
Total Physical Memory: 1048 MB
Free Physical Memory: 848 MB

OS Info:
Type: Microsoft Windows XPVersion: 5.1  (Build 2600)

Misc Info:
Internet Explorer 6.0.2600.0000


Windows XP
MJ 7.2.280

It worked fine under Windows ME.
I have installed the ASPI, and ASPICHK recognizes my CD Burner (JustLink 24x10x40).

What is happening?

Sparhawk

[Sparhawk]

When I go to Settings -> Options -> CD Writer Settings, Windows XP gives the following error message:

Media Jukebox has encountered a problem and needs to
close.  We are sorry for the inconvenience.

Error signature:
 Appname: media jukebox.exe AppVer: 7.2.280.0 ModName: decoder.ocx
 ModVer: 1.0.24.0           Offset: 0000383e

Just thought you may need this for troubleshooting.

Sparhawk

[Sparhawk]

Just more Windows XP error messages as mentioned above:

AppName: media jukebox.exe  AppVer: 7.2.280.0  ModName: wnaspint.dll
ModVer: 1.0.0.1  Offset: 00011200

AppName: media jukebox.exe  AppVer: 7.2.280.0  ModName: unknown
ModVer: 0.0.0.0  Offset: 00e6383e

[JohnT]

Sparhawk-

Do a search for the wnaspint.dll file on your system and rename or remove it. This DLL is not compatible with Media Jukebox. Then, if you haven't already, install Adaptec's aspi using the link KingSparta provided above.

- John T.

[Sparhawk]

Problem solved.
I downloaded the ASPI from above, and now I can burn CDs.

Thanks,

 Sparhawk

[scottxyz@usa.net]

I currently have MJ version 7.2. I would like to try out the version 8 beta to see if the problem burning CDs goes away. How can I download version 8 beta?

Thanks.

[gateley]

Hi Scottxyz,

See the thread titled 8.0.226 beta available, it's got the ftp link in it.

j