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Author Topic: Forgot user name and password  (Read 1119 times)

tomE

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Forgot user name and password
« on: October 02, 2013, 05:18:47 pm »
Hello, I had an account previously and just started another since I've forgotten my user name and password for my old account. I did buy the upgrade to MC19 and recieved an e-mail with a long number but don't know how to proceed since I couldn't log on. My new account is with gmail and the old one is hotmail. I would like to install the upgrade on my old computer and on my new laptop. Help.

tomE
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george1362

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Re: Forgot user name and password
« Reply #1 on: November 15, 2013, 03:09:41 am »
Hi, I also want to update to a newer version. I enter the Registration Code but do not know the password. How do I get a password? Can someone answer?
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Matt

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Re: Forgot user name and password
« Reply #2 on: November 15, 2013, 06:41:51 am »
The license system can mail you your license codes.

More here:
http://wiki.jriver.com/index.php/Restoring_a_License
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Matt Ashland, JRiver Media Center

george1362

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Re: Forgot user name and password
« Reply #3 on: November 16, 2013, 03:42:51 am »
Hi, I have a license code. I need help to recover your password. I do not know how to find out your password to upgrade to a higher level of MC 19 where it must be noted
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