More > JRiver Media Center 19 for Mac
Media Networking problem with PSA PWD DAC
johnjen:
I'm sorry that my sense of humor doesn't translate well in this medium. Perhaps if I used more smilies… ;D
Yes it is DLNA where these problems occur as that is my primary mode of operation.
--- Quote from: JimH on December 11, 2013, 06:50:37 am ---johnjen,
Please report details without the sarcasm. "happy dance", for example. "oldie but goodie", for another. It doesn't help and it makes the posts harder to read.
You'll need to identify more clearly where the problems lie. Is it only DLNA, for example? If so, are you controlling from the DAC or from MC? Are you using a separate controller.
Make sure to report your setup when you report a problem. It's not clear how you're starting playback.
--- End quote ---
My system is very simple. Unless the connection between the PWD and MC (yet more errors?) doesn't work, I use MC to control the PWD via ethernet.
I start playback by loading an album into the 'player' and then clicking the stop button (because MC often scrambles the order of play) then I re-order the tracks, then click on the play button. I don't know if this is a 'correct' answer to your question, or not, but rather than getting very verbose and going into minute detail I figure this should be sufficient (unless that level of detail would be helpful).
I realize that may be a curt answer but my system is very simple, the PWD, an amp, and MC being fed by my Mac. And I have been repetitively presenting all of this info, multiple times, in multiple ways, since early March of this year. There is nothing new in my presenting any of this.
And I do realize its hard to keep track of all the users and all of the bug reports that pop up, so I can see why you make the request… And I don't mean to be snarky, in fact both "happy dance" & "oldie but goodie" are meant as smile evoking images not as condemnations. The job you (JRiver) is facing is daunting and I have found that humor always helps, well unless it isn't perceived as humor…
And as I stated I will do anything I can to help resolve these 'issues'.
JJ
johnjen:
Yes it did play fine when the player started up.
And I'll shut down the PWD (without changing the input next time) after the next 5 sec do loop occurs.
--- Quote from: JohnT on December 11, 2013, 08:38:34 am ---Did it play fine after this event? What we want to do is simply power cycle the DAC after one of these episodes, and see if that fixes the problem. Don't switch from Ethernet to USB, leave it connected the same way, just power cycle it. MC probably popped a DLNA error because of switching the device from one to another.
If simply power cycling the DAC makes the problem go away, then my suspicion is that there's a firmware bug on the DAC. What do you hear from PS Audio support?
Let's just keep on this particular problem (plays 5 seconds, then restarts at beginning) before moving on to other issues you may be experiencing.
--- End quote ---
There very well could be a f/w bug.
And PSA tech support is not in the loop for this particular problem, yet.
I can (and have in the past) involved them but a 'clear' sequence of repetitive steps is what they 'need'. IOW a set of steps that do and don't trigger the problem behavior.
I will report back with the results of this experiment.
And I won't add any more 'issues' until this one is 'resolved' or we decide to move on to the next one.
JJ
JohnT:
Sounds good JJ.
johnjen:
Ok so the 5 sec do loop happened again.
I shut down the PWD straight away.
MC seems to freeze (the progress bar and timer stop), but then it jumps ahead by ≈ 10-15 sec, then jumps ahead again, and again until the PWD comes back online. At which point the player stops (the progress bar and timer re-set to a no playing condition). I reset the volume on the pwd and start up the same track it got stuck on and it seems like it gets stuck based upon the progress bar and timer, but then it begins playing.
So it appears that severing the link from MC to the PWD (by shutting down the PWD, or re-starting the router, or restarting MC) does 'clear' the 5 sec do loop.
JJ
johnjen:
--- Quote from: JohnT on December 11, 2013, 08:32:25 am ---There should be just an OK button on this prompt.
--- End quote ---
Yes indeed but lets not forget the little red button in the upper left hand corner of the dialog box (the close box) which effectively works as a cancel button. :)
JJ
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