I don't really have an answer but I am answering because you need to know you're not being ignored. I do know that the first step (well, OK, the second ... the first was posting here)
will be to post your "System Info" and any more details (if you have any) about what exactly the burning process does.
The "System Info" can be obtained from the "Help" pulldown in Media Jukebox. Click the "copy to clipboard" button and when you post a reply to this thread, CTRL-V will paste that info in your message.
For example, here's mine:
=======================================================
Media Jukebox PLUS 8.0.207
CPU: Intel Celeron 534 MHz MMX
Memory: Total - 260 MB, Free - 104 MB
Resource Info: System - 14 %, GDI - 50 %, User - 14 %
OS: Microsoft Windows 98 SE
Internet Explorer: 5.00.2614.3500
ComCtl32.dll: N/A
Shlwapi.dll: N/A
Shell32.dll: N/A
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No personal info, just program and operating system info.