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Author Topic: Media Center 19 unresponsive in windows 8.1  (Read 898 times)

junie0514

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Media Center 19 unresponsive in windows 8.1
« on: June 18, 2014, 08:17:48 am »
Hello, I installed and re-installed media center 19 on my dell xps13 running windows 8.1. It appears to install with no problem, however, when I import audio files and attempt to play them, MC19 becomes unresponsive. ?
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glynor

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Re: Media Center 19 unresponsive in windows 8.1
« Reply #1 on: June 18, 2014, 08:53:01 am »
Please check through the Troubleshooting Guide:
http://wiki.jriver.com/index.php/Troubleshooting_Guide

In particular, issues like that are commonly caused by a meddlesome Anti-Virus suite, or by problems with your Audio Setup.  There is also an audio-specific troubleshooting guide here:
http://wiki.jriver.com/index.php/Audio_Troubleshooting_Guide
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junie0514

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Re: Media Center 19 unresponsive in windows 8.1
« Reply #2 on: June 18, 2014, 12:00:36 pm »
Thanks, I will check through the troubleshooting guide and see if I can this my problem resolved.
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