More > JRiver Media Center 20 for Windows
Help with billing issue
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H2OSkier:
Hello,
I purchased the MC20 upgrade on 8/10 for $18.98. I left the tab with the registration code open and put my laptop to sleep. On 8/15 when I opened my laptop, windows rebooted to finished an update. When I reopened my browser the tab reloaded and I was charged another $21.98. I was never asked for any confirmation it just went ahead and charged me again. I've learned don't leave the darn registration page open !!
How can I get some help in resolving this issue.
Thank you for the help.
Ken
JimH:
Please send your details to Deanna at jriver. Let her know how you paid, but don't include any credit card info.
She will fix it tomorrow. Thanks for the purchase.
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