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Author Topic: Problem loading the web browser engine  (Read 1198 times)

nbtnt1

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Problem loading the web browser engine
« on: September 07, 2014, 05:20:41 am »

Using a Dell XPS (SSD) 16GB mem, Windows 8.1
Just installed version 200012 of MediaCenter
In standard view: Services And Plugin --> Amazon i get the following message:
"There was a problem loading the web browser login"
Similar result with other websites trying to open in MC.

In Options I have tried to set Web Browser to be both IE and Chromium
Same result.

This works with version 19 on the same machine

I can't find any sensible solutions in the other threads.
I have tried to reinstall a few times e.g with IE set as default browser (then Chrome as def browser). No luck.

Any suggestions appreciated.
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Matt

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Re: Problem loading the web browser engine
« Reply #1 on: September 07, 2014, 07:09:14 pm »

That's really a mystery.  It's not working with IE or Chrome? 

A full re-install might help.
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Matt Ashland, JRiver Media Center

nbtnt1

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Re: Problem loading the web browser engine
« Reply #2 on: September 08, 2014, 02:12:31 pm »

i Uninstalled both v 19 an 20 on the PC
Then installed ver 200012 again, and now I can see that Norton Internet Security has removed jrweb.exe
Threat name : SONAR.Heuristic.120

I then downloaded and installed ver 20010
and it worked !

A copy from clipboard below:

Filename: jrweb.exe
Threat name: SONAR.Heuristic.120
Full Path: Not Available
Details
Few Users,  Very New,  Risk High

[snip]
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Matt

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Re: Problem loading the web browser engine
« Reply #3 on: September 08, 2014, 02:14:39 pm »

No idea why Norton is complaining, but just suppress it.  If JRWeb.exe isn't allowed to run you'll get no browser, which is what you saw.
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Matt Ashland, JRiver Media Center

Hendrik

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Re: Problem loading the web browser engine
« Reply #4 on: September 08, 2014, 02:19:47 pm »

You should report it to your AV maker as a false positive, there is nothing we can really do about it.
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~ nevcairiel
~ Author of LAV Filters
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