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Author Topic: reload  (Read 1986 times)

bjonz

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reload
« on: January 28, 2002, 01:28:08 pm »

I would like to delete and reload MJ 7.2.  What program do I need to read my registration code?  If I uninstall can I just redownload and then verify my registration?
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KingSparta

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RE:reload
« Reply #1 on: January 28, 2002, 01:42:59 pm »

>>I would like to delete and reload MJ 7.2.
why not just uninstall it?

>>What program do I need to read my registration code?
What?

>>If I uninstall can I just redownload and then verify my registration?
What?

Why Not Just Uninstall Using "Add & Remove Programs" In Windows

then re-download or re-install

And A better Question Would be Why Do you want to do all this?
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Doof

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RE:reload
« Reply #2 on: January 28, 2002, 01:43:35 pm »

Help -> Backup License

Make sure to save it somewhere besides the MJ folder. Preferably in a few different locations, including a floppy disk.
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Doof

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RE:reload
« Reply #3 on: January 28, 2002, 01:46:57 pm »

He's having problems with MJ importing files and then not being able to find them.

You could also try to create a new database using the Library Manager.

But I would still highly highly highly recommend backing your license anyway.

Trust me. Next Page
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KingSparta

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RE:reload
« Reply #4 on: January 28, 2002, 01:52:02 pm »

i was wondering what he was talking about.

he may have some messed up data base files
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bjonz

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RE:reload
« Reply #5 on: January 28, 2002, 01:57:28 pm »

Let me clarify.  After purchasing MJ 7.2 it refused to play any files.  Each time I start the program it takes me to the startup window to search for music files. After files are imported it refuses to play any files i get a window that says MJ could not locate these files in the library.  I would like to un-install and re-install to see if that would fix it.  I am open to suggestions,  This is frustarting.  The program has not worked well since i first downloaded it. I assume that after I uninstall I will need to restore my license.  When Itry to open the .rrg file with my license, windows asks me what program I would like to use to do this.  So far notepad has given the best results but there is still some unclear text in the resulting document and I am reticent to un-install if i won't be able to restore my license.
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Doof

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RE:reload
« Reply #6 on: January 28, 2002, 02:04:26 pm »

After you reinstall it, just go to Help -> Restore License

It will then ask you where the .rrg file is located.


Can you post a sample pathname of one of your files?

(ie C:\My Music\Metallica\Ride The Lightning\Metallica - Fade to Black.mp3)

Is this happening with all of your files?
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bjonz

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RE:reload
« Reply #7 on: January 28, 2002, 02:11:16 pm »

Here is a sample path:
C:\Documents and Settings\Brian\My Documents\My Music\Alice in Chains\Sap

Yes none of my files will play.
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Doof

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RE:reload
« Reply #8 on: January 28, 2002, 02:16:10 pm »

What about the filename?
What format, etc?
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bjonz

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RE:reload
« Reply #9 on: January 28, 2002, 02:24:02 pm »

Sorry
C:\Documents and Settings\Brian\My Documents\My Music\Alice in Chains\Sap\02Got Me Wrong.wma
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KingSparta

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RE:reload
« Reply #10 on: January 28, 2002, 02:28:53 pm »

DID YOU TRY

File, Library, Update library, [X] Remove Delete, Update

Then Re-Import
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JimH

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RE:reload
« Reply #11 on: January 28, 2002, 02:31:07 pm »

The WMA files could be encrypted.  Can you play one if you drag it from Windows Explorer onto the lower left window of MJ?
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bjonz

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RE:reload
« Reply #12 on: January 28, 2002, 02:40:21 pm »

I don't understand it, but i uninstalled and re-installed and now it works ok. go figure.  I hope it keeps working. Thanks for the help.
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