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Author Topic: JRemote won't connect  (Read 1865 times)

iamimdoc

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JRemote won't connect
« on: January 25, 2015, 04:02:37 pm »
I helped a friend setup his laptop with jriver 19 and jremote yesterday.  All was fine and JRemote worked

He moved the laptop to his network and now jremote will not connect.

JRiver uses same code to connect.  Using the ipaddress method does not work either.

Firewall turned off on laptop yesterday and today.

We ran netstat and it appears port 52199 is not listening. 

Could this be issue? 

If so, why did it work yesterday?

Thanks
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JimH

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Re: JRemote won't connect
« Reply #1 on: January 25, 2015, 04:06:17 pm »
Try generating a new Access Key.

See the Network Access topic on our wiki.
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iamimdoc

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Re: JRemote won't connect
« Reply #2 on: January 25, 2015, 05:24:47 pm »
Problem solved

He went to a different version of jriver and forgot to tick the media network box.
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