Devices > JRiver Id -- Hardware by JRiver

ID having 2 problems: trial period expired message and ' cant find library'

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Geekspeak:
His keeps happening after a hard reboot of my id. I get one message or the other. Is there a setting I am missing?

alglove:
Only after a hard reboot? So other times, everything comes up normally?

Geekspeak:
No. Soft reboot as well....now having different problems...loosing artwork, playlists,....seems like the id has a memory/hardware problem. Very inconsistent. Frustrating!!

Geekspeak:
I think the hardware is damaged. Talked with Deanna at JRiver today about an exchange, but she said an engineer needs to approve....is system is extremely buggy, which means it is either damaged or the product is faulty...either way I need this resolved ASAP

JimH:
Are you using it with another drive?  Or just the Id by itself.

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