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Music I've Downloaded Is Auto Downloading Every Time?

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Joe.P:

--- Quote from: JimH on June 07, 2015, 06:09:54 pm ---When I reported this to Pono, they said:

"... try emptying the Trash. On Macs files are cached in a .Trash folder on storage devices, so they are not completely removed from that device until the Trash on the computer is emptied."

--- End quote ---

Interesting. Not a solution for my Windows installation though. To make things more interesting, this only happens to two of the three albums I've purchased, and one of them fails to re-download every time.

Looking at this further, it may be because I fixed the release dates on all my tracks. Originally the date fields were empty. I changed them all to the actual release date, 1963, and now the software is downloading duplicates with 2014 release dates. Maybe if I delete the old duplicated tracks with the 1963 date, this problem will go away.

However: (a) the first time I touched the tags, some bug caused every track and album in my library to get the same title, and (b) one album's tracks don't have duplicates because it fails to re-download every time. Possibly there are more problems with other tags in that one.  

I spent two months trying to get help or maybe a credit for replacement downloads from Pono, receiving dozens of clueless disconnected responses, before I finally just called their office. In the end, a support supervisor just gave me the tag info and told me to input it all manually. Good thing I have only three albums in there. Not looking forward to dealing with this again.

JimH:
You might look at the trash folder on the device.

Joe.P:

--- Quote from: JimH on June 07, 2015, 07:06:05 pm ---You might look at the trash folder on the device.

--- End quote ---

Yeah...Windows doesn't make sense like that, sorry. But I went into C:\Users\Joe\AppData\Roaming\J River\PonoMusic World 20\Library\Cache\File List Sort, and took away the index.dat file, which was recreated when I restarted Music World, and so far so good: no re-downloading. I'll let you know what happens when I run the app again tomorrow.

Joe.P:
Eureka, it seems to have worked. In Windows, delete index.dat in \AppData\Roaming\J River\PonoMusic World 20\Library\Cache\File List Sort

I still wouldn't dare edit tags in this app, but at least the re-downloading has gone away. I think. Knock-on-wood. 

JimH:
The tagging should be as good as any program.

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