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Author Topic: Master license payment - overcharge?  (Read 1451 times)

Thomas Holm

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Master license payment - overcharge?
« on: June 10, 2015, 11:49:10 am »

Hi JRiver,

Just purchased a upgrade to a master license:

Thank you for your purchase of Media Center 21 Master from JRiver, Inc. for $24.98.

I now see a withdrawal from the credit card I used of 440,12 DKK this corresponds to ~70USD, this is what should be charged for a new master license, not a upgrade. JRiver payment partner is Avangate.com?

Thanks?

Best regards,
Thomas

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Deanna

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Re: Master license payment - overcharge?
« Reply #1 on: June 11, 2015, 08:30:04 am »

"JRiver payment partner is Avangate.com?"   No, we do not have a partner by the name of Avangate.  That transaction is not ours.  According to our records, you were charged correctly at $24.98-usd.
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Thomas Holm

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Re: Master license payment - overcharge?
« Reply #2 on: June 12, 2015, 03:44:49 am »

Sorry, my bad. The money just had not been charged yet.
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