INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Upgrade Discount Not Available  (Read 2204 times)

GeorgeIoak

  • Recent member
  • *
  • Posts: 6
Upgrade Discount Not Available
« on: December 09, 2015, 11:16:40 am »
I have MC20.0.131 installed and was going to upgrade to MC21. I purchased MC20 on 1/23/2015 and received the email with the Registration Code. When I go to http://jriver.com/purchase_21_as_upgrade.html and paste the copied Registration Code into the box I get a pop up window that states "We could not find an upgrade available for the Registration Code you entered".

I can't seem to find any additional help for this matter so hopefully someone will look into this for me.

Thanks,
George
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42809
  • Shoes gone again!
Re: Upgrade Discount Not Available
« Reply #1 on: December 09, 2015, 11:19:35 am »
Sorry for the problem.  We're investigating.
Logged
Matt Ashland, JRiver Media Center

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42809
  • Shoes gone again!
Re: Upgrade Discount Not Available
« Reply #2 on: December 09, 2015, 11:32:17 am »
It should work using your code now.  Thanks for finding that for us!
Logged
Matt Ashland, JRiver Media Center

GeorgeIoak

  • Recent member
  • *
  • Posts: 6
Re: Upgrade Discount Not Available
« Reply #3 on: December 09, 2015, 11:41:49 am »
Yes, I now can proceed with the upgrade purchase, thanks!
Logged
Pages: [1]   Go Up
« previous next »