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Registration code expired

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eddyshere:
On the 19 July I bought (paypal) an MC21 licence and saved the respective mjr file. Now that MC21 is available I installed it. When I use my MC21 registration file it tells me "your licence file has expired". ..I can restore

When I ask for my code to be e-mailed again i get :

JRiver, Inc. Media Center 20 Windows: 3SOI1-....., no restores
JRiver, Inc. Media Center 20 Master: UP7E5-....., 20 restores left
JRiver, Inc. Media Center 17: 5VNT9-......, 10 restores left
JRiver, Inc. Media Center 18: BGHJ7-......., 10 restores left
JRiver, Inc. Media Center 18: I9C86-........, 10 restores left
JRiver, Inc. Media Center 19 Windows: E5132-......., 10 restores left

No trace of MC21....what to do ??

glynor:
Registration Codes never expire.  Those are the codes shown in the email you listed.

Install Keys (the MJR File) expire after 14 days.  After that, to re-use your license, you have to generate a new Install Key.  This is called a "Restore".

More info:
http://wiki.jriver.com/index.php/Restoring_a_License

glynor:
When you purchased MC21, if you used a different email address, it wouldn't be in that list.  Try other email addresses you may have used.

If you still can't find it, then you may have made a typo in the email address when entering it, and someone from JRiver will have to search for it for you, I think.

JimH:
Your MC21 license used the adress that begins with "r" at yahoo.

eddyshere:
Hi Jim and Glynor, thanks to take the time. It's the one i have checked. I just cannot find the e-mail. I still have the paypal receipt I could mail to you.
 
Anyway I have just bought a second master licence : as I stated several times the software is worth any single dollar for me and as I will anyway use 21 to try out the linux version and further expand the system through the house I already plan to restore a zillion times switching regularly hardware out.

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