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Version 21 and Norton Sonar stopping it being installed properley

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Deamonc:
I am unable to install version 21 as Norton's Sonar is reporting that jrweb.exe is behaving suspiciously and removes it. I have had no issues with version 19 or version 20 before. Any ideas what I can do about this?

glynor:
Tell Norton you have a false positive, and set it to exclude MC and its associated processes.

AlexS:
Checksums?

astromo:

--- Quote from: Deamonc on August 13, 2015, 07:55:18 pm ---I am unable to install version 21 as Norton's Sonar is reporting that jrweb.exe is behaving suspiciously and removes it. I have had no issues with version 19 or version 20 before. Any ideas what I can do about this?

--- End quote ---

I work with Symantec EndPoint and this sort of response is not uncommon. I flick the trust switch on MC quite regularly.


--- Quote from: glynor on August 13, 2015, 07:58:26 pm ---Tell Norton you have a false positive, and set it to exclude MC and its associated processes.

--- End quote ---

The voice of wisdom. Suggest that this advice be followed.

RoderickGI:
I had this with the latest, Windows 10 compatible version of Norton 360. As the others suggest, when it popped up a message and stopped the program working, I just told Norton to allow it, always.

Worked fine since then.

BTW, I'm not on MC21 yet. This happened on MC20.0.126. The problem was obviously with a change in the Norton product.

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