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MC 21 Does Not Respond to Remote Controls [Solved]

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IAM4UK:
MC 21 does not respond to the various remote controls I have tried (MCE remote, Harmony 700). In fact, it only responds to a RF keyboard/mouse about half of the time. Curiously, it responds consistently to BlueTooth keypad/mouse. For verification, I checked each remote with MC 20, and all work fine.

Any ideas?

RoderickGI:
Did you check in "Options/Remote Control/Devices & Options" to make sure that the correct devices are selected in MC21, and that they are Active?

IAM4UK:
Yes; in fact, I attempted to step through the commands, but it would not acknowledge signal for any other than the arrows and enter.

My HTPC has an IMON IR receiver built in, rather than an external USB IR receiver. That has not mattered on previous versions of MC, and I hope it does not matter with v21.

RoderickGI:
I'm not sure what you mean but your answer.

Do you mean yes, you checked the Devices & Options page, and the correct devices were selected and active? See first image below.

The Devices & Options page is accessed via the bottom link on the Remote Control Setup page. See second image below.

Or did you mean yes you have tried to program the remote through the Remote Control/Commands page? See third image below.
If you are using an MCE remote, you should be able to leave the Commands page in the default configuration. You do not need to train the MC with the remote commands, which I assume is what you were doing by "Stepping through the commands". MC should just work as installed.

If your remote control and Imon IR receiver worked with MC20, it should work with MC21. You just need to make sure that the Microsoft MCE input device is selected and Active. At least, that is the first step.

IAM4UK:
The correct devices are selected and active.
Since they did not work, I had also gone to the other screens in your post. The one with the IR connection was not applicable, since it told me I had no such connection (as if it no longer realized I have an IR receiver in the computer). The one with commands I attempted to program as a workaround (understanding that it SHOULD not be necessary with an MCE remote), but that also failed after the arrows and enter.

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