More > JRiver Media Center 21 for Mac

Audio Cutting In and Out - SOLVED

(1/1)

gfroman:
I just updated to Media21 and the music is dropping in & out.
What is wrong???
Please help!

blgentry:
^ More details please.  Did MC20 work correctly without audio problems?  Did you Restore your MC20 Library to MC21?  Did the audio settings stay the same?  (Tools > Options > Audio > Device Settings)

Anything else different?

Brian.

gfroman:
MC20 worked perfectly.

In order to download the new MC21, it required me to delete the older MC20.
Once it downloaded, I just re-selected my music files and downloaded them.
I also had to reinstall all my original settings - Not a big deal.

I just cannot understand why the audio keeps cutting in and out now?

blgentry:

--- Quote from: gfroman on August 27, 2015, 02:58:50 pm ---MC20 worked perfectly.

In order to download the new MC21, it required me to delete the older MC20.
--- End quote ---

Hmm, not sure what you mean there.  I have MC20 and MC21 installed in my Applications folder.  They are separate and I can use either one of them.  Have you dragged MC21 into the Applications folder?  That's the normal way to install most Apps/Programs on Mac. (Not trying to be patronizing; some people don't know how to install Mac apps.)


--- Quote ---Once it downloaded, I just re-selected my music files and downloaded them.
I also had to reinstall all my original settings - Not a big deal.

I just cannot understand why the audio keeps cutting in and out now?

--- End quote ---

I'm guessing some of your audio settings are different.  A BIG one that's caused a good number of people problems is the Hardware Buffering setting.  Please go check yours at:

Tools > Options > Audio > Device Settings > Buffering > Hardware

If it's set to "maximum", set it to Hardware Default instead.  Then stop and restart MC21 and try it again.

Good luck!

Brian.

gfroman:
"If it's set to "maximum", set it to Hardware Default instead.  Then stop and restart MC21 and try it again."

BINGO!
That seemed to fix it!!
Thank you………..

Navigation

[0] Message Index