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Tagging over Network being cancelled

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skarsol:
I'm trying to tag video files in folders that contain 10-30 files each. I am doing this on a client connected to a remote Library Server. I saw the behavior in 20, so I just upgraded to 21 and it's still doing it. I've duplicated it multiple times.

My process:
Enter folder (through Files view)
Start tagging files (Add Series, add Season, fill Episode with =counter())
Get Movie and TV Info for one file (to confirm it gets the right tvdb series id)
Get Movie and TV Info for all files.

Sometimes (30-50% of the time), somewhere in there it will reset all my changes. This typically occurs about the time I'm trying to get the info for all files. If it happens before, it will bark that it only works if Episode and Season are set. If it happens during, only some of the files will get looked up successfully on the client. Checking on the server I confirm that no tags were applied. If I wait, the client will eventually drop all changes to reflect the reality on the server. Eventually my changes will "stick" and I can successfully finish tagging the files and move on to the next one.

Is there some process going on that is updating the files on the client from the info on the server at the same time as I'm trying to edit the tags?

Arindelle:
this happens to me a bunch if I take a lot of time tagging.  What I do to make sure this doesn't happen is on a long tagging session turn off the auto sync option under Network client options. It goes way back before version 20 btw.  I think there would be too much traffic if it synced in real time. So I think when it does sync and some tags are in limbo eg still in the tag window, it will write the server info over your changes. You aren't really writing directly to the library, you are loading a temporary "image" of the actual library, I guess you could say and the sync goes both ways

When you are done, go File library=>sync changes to library server. You wont have any lost changes that way. (note: I only do this for audio files, but it should be the same for video too, although they are sidecar files. Careful though, if you shut down the client and have to re-start it you will lose your edits.

Remember to re-check the auto-sync when you are done though.

skarsol:
I'm not taking a lot of time though. Maybe 20 seconds for the whole process in any given folder? Tag the whole folder with the series name. Tag the whole folder with the season. Tag the whole folder with Episode =counter(). Do the tvdb lookups.

When it does the rollback, I've never seen it effect a previous folder, only the one I'm currently in.

Edit:
Blah, just now doing a 3 Season folder it managed to reset files in the middle of the run. Season 1 kept its Name, Season 2 episodes 1-9 kept their Name, episodes 10-62 reverted, and episodes 63-78 kept theirs, and all of Season 3 reverted. They kept the new Season and Episode numbers though. They all were named properly on the client for a period of time, then it adjusted to match the server.

Arindelle:

--- Quote from: skarsol on September 02, 2015, 11:24:37 am ---I'm not taking a lot of time though. Maybe 20 seconds for the whole process in any given folder? Tag the whole folder with the series name. Tag the whole folder with the season. Tag the whole folder with Episode =counter(). Do the tvdb lookups.

When it does the rollback, I've never seen it effect a previous folder, only the one I'm currently in.

--- End quote ---
maybe so, just happens when the sync happens, if it time to sync and you are on a website copying info, if the tag window is open you'll loose stuff. Not sure what triggers it or if it every so many minutes .. I know that is the only way I've gotten around this since version 15 or 16 or so ... the price one pays for speed me thinks

skarsol:

--- Quote from: Arindelle on September 02, 2015, 11:31:38 am ---maybe so, just happens when the sync happens, if it time to sync and you are on a website copy info, if the tag window is open you'll loose stuff. Not sure what triggers it or if it every so many minutes .. I know that is the only way I've gotten around this since version 15 or 16 or so ... the price one pays for speed me thinks

--- End quote ---

So is this officially "Working as Intended" then?

Edit:
So I ran Get Movie and TV Info on the episodes 10-62 that reverted in one batch. All episodes got the correct name on the client. Episodes 10-28 made it to the server, 29-62 did not and thus eventually reverted on the client. Do it one more time on the remaining files got everything to the server. Super annoying. :(

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