INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: wheadogg on October 08, 2003, 08:51:04 am

Title: Restore Problem
Post by: wheadogg on October 08, 2003, 08:51:04 am

I have two questions:

1) I purchased MJ 8 about 2 months ago.  At the time I did not know MJ 9  was out.  Is it possible to get an upgrade?

2) I downloaded the trial version of MJ 9, now the trial period has run out and I can't restore my MJ 8.  It says I need to upgrade to a newer version of MJ 8.  I have used 5 of my restores trying to get my MJ 8 program back.  Now neither MJ 8 or MJ 9 work.

Please help ASAP.

Title: Re: Restore Problem
Post by: JimH on October 08, 2003, 09:15:06 am

The upgrade is about $20.  

Update MJ8 and the problem should be solved.

More info is here:
www.mediajukebox.com/license

Title: Re: Restore Problem
Post by: KingSparta on October 08, 2003, 03:07:56 pm

Quote

2) I downloaded the trial version of MJ 9, now the trial period has run out and I can't restore my MJ 8.  It says I need to upgrade to a newer version of MJ 8.  I have used 5 of my restores trying to get my MJ 8 program back.  Now neither MJ 8 or MJ 9 work.

you need to uninstall MC9 And MJ8 then install MJ8 and reimport.

that message yur getting is because the database has been converted to a new format for MC9

it would be better to upgrade since MC9 has more options. I am sure the support for MJ8 will be shrinking now that J river will be moving on now to MC10 or what ever is next.