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More => Old Versions => JRiver Media Center 20 for Linux => Topic started by: RTV0070 on May 10, 2023, 01:34:54 pm

Title: Problem Upgrading from V26 to V30 - Dependency Problem
Post by: RTV0070 on May 10, 2023, 01:34:54 pm

I currently have a Linux Mint 19.3 Running on my Nuc. It is currently running Media Server Version 26. I downloaded file name MediaCenter-30.0.93-amd64.deb from the link in this section of the forum. When I double click on the .deb file and select install, I get a red message saying:  "Error: Dependency is not satisfiable:libc6(>=2.28)"  I only have basic skills with Linux, so I don't know if I got the wrong package, or I'm doing something wrong. I did some searches but couldn't find anything like this posted already.

Thanks for any help.

Title: Re: Problem Upgrading from V26 to V30 - Dependency Problem
Post by: mwillems on May 10, 2023, 02:30:02 pm

Quote from: RTV0070 on May 10, 2023, 01:34:54 pm

I currently have a Linux Mint 19.3 Running on my Nuc. It is currently running Media Server Version 26. I downloaded file name MediaCenter-30.0.93-amd64.deb from the link in this section of the forum. When I double click on the .deb file and select install, I get a red message saying:  "Error: Dependency is not satisfiable:libc6(>=2.28)"  I only have basic skills with Linux, so I don't know if I got the wrong package, or I'm doing something wrong. I did some searches but couldn't find anything like this posted already.

Thanks for any help.

It looks like you're running a very old release of Mint.  19.3 was launched in 2019, and Mint's support for that version either already ended or will end very soon (it's supported until "2023"). So I suspect based on that and the error message that your system libraries are too old to run the current version of Media Center.  You should probably upgrade your Mint version (not only because of MC) because your OS either is or will soon be out of support from Mint. 

It's also worth noting in passing that while JRiver MC works on most Linux distros it's only officially supported on Debian, so you run a greater risk of these kinds of issues on other distros.  That said, many people post on the forums who are running MC successfully on newer versions of Mint, so I suspect a newer version of Mint will probably fix your issue.

Title: Re: Problem Upgrading from V26 to V30 - Dependency Problem
Post by: Awesome Donkey on May 10, 2023, 04:47:51 pm

Linux Mint 19's support ended in April 2023, so last month.

But yeah, Linux Mint 19.3 is too old to run MC30 unfortunately.