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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: Manfred on April 09, 2018, 12:08:59 pm

Title: MC RO HQ video play -> crashing [Solved -- driver problem]
Post by: Manfred on April 09, 2018, 12:08:59 pm
Since ~1 week I had the issue that MC crashes after 5-15 min of RO HQ video play. No error message - only in win event log - win unexpected error. 2 weeks ago I changed the motherboard but did not do a fresh install of win 10 Pro.

Today I installed win 10 pro from the ground up. After installing win 10 (installs Nvidia Driver 388.13 Version) everything seems ok.

But then: Windows automatically upgrade's to the latest service pack 1709.

RO Standard seems to be OK. But RO HQ crashes with the error message :"Display driver failed to start. Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver"

I then installed latest Nvidia drivers, but same problem. RO Standard works.

Reason for the error seems to fix pack 1709?

How to fix this?
Title: Re: MC RO HQ video play -> crashing
Post by: tij on April 09, 2018, 01:24:08 pm
What mode you using in ROHQ? ... Full Screen Exclusive? ... Full Windowed D3D11? ... using 3D? ... 4K?

My MC used to crash if I ran 2D movies in Full Windowed D3D11 while 3D setting in NVIDIA control panel was enabled.
Title: Re: MC RO HQ video play -> crashing
Post by: Manfred on April 09, 2018, 01:31:19 pm
RO HQ; Full screeen exclusive=disabled; D3D11=disabled,No 3D; 4k
Title: Re: MC RO HQ video play -> crashing
Post by: Manfred on April 09, 2018, 01:36:01 pm
General Settings: set D3D11=enabled. -> did not immediately lead to a crash. I will test it little bite more and see.
Title: Re: MC RO HQ video play -> crashing
Post by: tij on April 09, 2018, 01:42:29 pm
attached my setting ... D3D11 windowed outputs 10bit ... and Windowed mode is much more responsive now compared to FSE
Title: Re: MC RO HQ video play -> crashing
Post by: Manfred on April 09, 2018, 04:15:28 pm
3h playing without any issues. set D3D11=enabled seems to be the solution.