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More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: bariko on July 10, 2023, 03:26:41 pm

Title: Stuttering audio
Post by: bariko on July 10, 2023, 03:26:41 pm

Greetings
I am using  JRiver Media Center 29 with Windows 10
I encounter stuttering on many audio files
It can be any format of file,  from simple MKV to full UHD Blu-Ray.

I've searched for similar problem on the forum before starting , but not find good solution.

Hope someone can help with this issue

Thank you

Title: Re: Stuttering audio
Post by: eve on July 10, 2023, 04:08:53 pm

Quote from: bariko on July 10, 2023, 03:26:41 pm

Greetings
I am using  JRiver Media Center 29 with Windows 10
I encounter stuttering on many audio files
It can be any format of file,  from simple MKV to full UHD Blu-Ray.

I've searched for similar problem on the forum before starting , but not find good solution.

Hope someone can help with this issue

Thank you

Gonna need some more details.

Computer specs / how you're outputting both video and audio would be helpful.
Do these video files play without problem in other applications?

Title: Re: Stuttering audio
Post by: bariko on July 11, 2023, 05:34:30 pm

Thanks for the reply, eve!!
Computer specs

https://imgur.com/O3hAMzZ


These  video files run smoothly both with my OPPO 203 player and Kody.

I am not really understood the second question.
My English is poor,
Basically I am running files from  external hard drive, connected via USB

Title: Re: Stuttering audio
Post by: JimH on July 12, 2023, 06:17:28 am

Configure Windows Defender.  You'll find a thread here.  Don't use another antivirus.

Look at this thread for similar problems and solutions:
https://yabb.jriver.com/interact/index.php/topic,24031.350.html

Title: Re: Stuttering audio
Post by: Awesome Donkey on July 12, 2023, 07:49:39 am

Also try playing back files that are located locally on the PC, not on a USB hard drive (or NAS, or anything like that) in order to see if the issue is a bottleneck with the USB hard drive. If it doesn't stutter with files located locally on the PC but does with files on the USB hard drive, that likely means there's a speed bottleneck with the USB hard drive.

Title: Re: Stuttering audio
Post by: bariko on July 12, 2023, 03:27:54 pm

Thanks for the reply
JimH

I am using Norton 360.
I tried to disable the protection for half an hour, but it does not make any different.

Awesome Donkey
I tried playing back files that are located locally on the PC, again it does not make any different.
I don't think there is any problem with the USB port.
 These files run smoothly with KODY from the same external drive..

Title: Re: Stuttering audio
Post by: JimH on July 12, 2023, 09:21:34 pm

Uninstall Norton.

Title: Re: Stuttering audio
Post by: bariko on July 13, 2023, 03:45:46 pm

I am not going to Uninstall Norton, because it's not the problem


Could anyone please guide me regarding the correct settings, in the places I marked?
Of course according to the hardware I presented in a previous message

Thank you.

https://imgur.com/Wh3sEa4

https://imgur.com/6LJVG3G

https://imgur.com/BOotcgP