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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: Caveman1957 on March 26, 2019, 11:19:40 am

Title: MC24 hangs when playing a track
Post by: Caveman1957 on March 26, 2019, 11:19:40 am

Hi, I have a problem with MC24 Winx64. When I play any track the bar at the top does not display the track info and I cannot do anything else with the software, I just get the spinning circle of Win10 and have to force close the program.
The selected track does play to the end but there is no control of the player.
I have just upgraded to MC24.0078 (was on .75) to see if that cured the issue but the same behaviour happened.
I am allowed to make updates to the library and tags with no detrimental effect.
I have used MC24 on this computer for several months with no problems.

Title: Re: MC24 hangs when playing a track
Post by: JimH on March 26, 2019, 11:39:18 am

Did you change anything recently?

Antivirus?

Are the files local?

Try powering everything down and back up.

Title: Re: MC24 hangs when playing a track
Post by: Caveman1957 on March 26, 2019, 02:28:07 pm

No nothing changed recently.
Using the same antivirus as when it was working.
Files are on a USB drive.
Have been through several reboots (shutdown and restart)

I did buy the MC25 license and tried to apply it but the software only shows my MC24 license.

Title: Re: MC24 hangs when playing a track
Post by: JimH on March 26, 2019, 02:29:15 pm

You need to download MC25 and install it, then restore your license.

What is your antivirus? 

Both Windows and the antivirus do change from time to time.

Title: Re: MC24 hangs when playing a track
Post by: Caveman1957 on March 26, 2019, 03:56:12 pm

Thanks Jim.
I did not know that MC25 was available, it's not on the download page.
I have just rebooted after an audio driver update and, hey presto, it works again!!!!