INTERACT FORUM

More => Old Versions => JRiver Media Center 30 for Mac => Topic started by: PsyDAn on October 13, 2022, 01:26:19 pm

Title: white screen when auto starting to theater view
Post by: PsyDAn on October 13, 2022, 01:26:19 pm
I'm using a MacMini from late 2014 with ios 12. I have it set to auto open to theater view. This works fine on first start, but if I exit & logout and then go back into my profile, rather than opening up theater mode, it auto opens to a blank white screen and I can't click out or do anything. I then have to hit the power button to reboot. I've gotten this a couple of times now, so it's an ongoing thing. I can give you my exact system info & try to give a better detailed recreation of the problem (I'm not at that machine now), but something is wrong with starting to theater mode. I'm using the MacMini as a dedicated music player, so I want to start direct to theater mode to make it a much more clean and simple system.
Title: Re: white screen when auto starting to theater view
Post by: bob on October 13, 2022, 04:54:28 pm
Not sure if you have this in MacOS 12 but
Control upArrow (^↑) brings up Mission control and you should be able to see and select other windows.
The autostart to theater view was an issue in the past but shouldn't be now.
Title: Re: white screen when auto starting to theater view
Post by: blgentry on October 13, 2022, 05:48:51 pm
Also, try the 4 different View modes by hot key:

Command-1
Command-2
Command-3
Command-4

One of those may bring you out of it.

Brian.
Title: Re: white screen when auto starting to theater view
Post by: PsyDAn on October 18, 2022, 06:01:51 pm
I'm still getting the issue. Yes I can hit command+2 and then command+4, but that seems like a bug that needs to be fixed. I was trying to have a clean setup where it just booted straight to theater mode without needing to switch to standard mode then switch back.
Title: Re: white screen when auto starting to theater view
Post by: bob on October 18, 2022, 06:43:56 pm
I'm still getting the issue. Yes I can hit command+2 and then command+4, but that seems like a bug that needs to be fixed. I was trying to have a clean setup where it just booted straight to theater mode without needing to switch to standard mode then switch back.
Will take a look when I can. Bump this thread if you don't hear back in a week or so.
Title: Re: white screen when auto starting to theater view
Post by: bob on October 20, 2022, 02:41:53 pm
I'm not able to duplicate this.
What is your Media Center startup mode set to?
Are there any other Apps auto-starting?
Title: Re: white screen when auto starting to theater view
Post by: eatman84 on October 28, 2022, 11:10:22 am
I have the same symptoms as the author of this thread after yesterday's update to ios13 ventura.
When I exited from theater mode, I saw a white screen and no button was pressed.
I just quit jriver through the cmd+w shortcut. :'(
Title: Re: white screen when auto starting to theater view
Post by: JimH on October 28, 2022, 11:29:39 am
Did you try reinstalling MC?
Title: Re: white screen when auto starting to theater view
Post by: bob on October 28, 2022, 12:08:36 pm
I have the same symptoms as the author of this thread after yesterday's update to ios13 ventura.
When I exited from theater mode, I saw a white screen and no button was pressed.
I just quit jriver through the cmd+w shortcut. :'(
There is some issue with Ventura and fullscreen video. It's not clear yet whether it's a bug in the OS or a deprecated API that we are using.
Title: Re: white screen when auto starting to theater view
Post by: PsyDAn on October 29, 2022, 07:41:04 am
theater mode still has the white screen issue for me and is substantially more laggy than the other modes. As much as I like the clean look, it's not worth it, so I'm just defaulting to the other modes now. I don't have anything else at startup and I use this macmini for jriver only.
Title: Re: white screen when auto starting to theater view
Post by: bob on October 31, 2022, 08:18:11 pm
The video hardware in a MacMini 2014 is pretty weak but you might try turning on the hardware acceleration in the Video section of settings if it's not.

As far as the whitescreen is concerned, will put out a built shortly with a workaround until we can figure out the problem.