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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: Beamer on October 04, 2013, 12:15:30 pm

Title: Inconsistent File Delete Options
Post by: Beamer on October 04, 2013, 12:15:30 pm
Would it be possible to make the delete option consistent across all file types?

Presently we have different delete option formats for TV Files and MKV Files.  
Normally this would not be an issue but MC presently reverses them!

Very confusing.
Title: Re: Inconsistent File Delete Options
Post by: Beamer on October 16, 2013, 04:11:53 pm
Come on guys (Read Development)

I have taken the trouble to show the inconsistent delete options with a view to making the product better.  The very least you can do is acknowledge and state the rational for either keeping things the way they are or agree to review them. After all if you can report that you have fixed a spelling error in a release, fixing this is surely not too much to ask is it?
Title: Re: Inconsistent File Delete Options
Post by: JimH on October 16, 2013, 05:12:30 pm
I don't see a problem with it.  A deletion is important enough a user should probably slow down and read the choices carefully.
Title: Re: Inconsistent File Delete Options
Post by: glynor on October 16, 2013, 06:04:55 pm
I don't see a problem with it.  A deletion is important enough a user should probably slow down and read the choices carefully.

If that were the case, then his first screenshot is backwards (because it defaults "yes, delete it").
Title: Re: Inconsistent File Delete Options
Post by: JimH on October 16, 2013, 06:18:24 pm
And if he were to read it ...
Title: Re: Inconsistent File Delete Options
Post by: glynor on October 16, 2013, 07:24:19 pm
And if he were to read it ...

True enough, but I can see how this would be a confusing inconsistency.

You read it the first time, but not necessarily the 30th time.  Like with all things, when it comes to UI, the human brain is a habit-forming machine (http://www.nytimes.com/2012/02/19/magazine/shopping-habits.html?_r=0).  That's just human nature.  The inconsistency between default-delete and default-not-delete forces your brain to make a conscious choice each time, which it will resist with all its might (and pick a habit, essentially at random, or based on whichever you use more often).  This leads to commonly picking the wrong choice "accidentally" far more often when you encounter the dialog you use less frequently.

That's why the default should always be the "safer" choice in UI's like this.  It does make deleting slower, which is annoying, but it is less annoying than deleting something you wanted even once.  But, even if you defaulted "yes", so long as it was consistent, you could form the appropriate "brain turned off, performing rote task" habit.
Title: Re: Inconsistent File Delete Options
Post by: glynor on October 16, 2013, 07:26:07 pm
PS.  If you haven't ever read that article I linked, read it.  It is awesome.  (And the reason I linked it starts on the second page in...)
Title: Re: Inconsistent File Delete Options
Post by: Beamer on October 17, 2013, 02:10:32 am
And if he were to read it ...

I believe you meant to type "And if he were to read it every time just to make sure he is not confusing Film & TV Recordings deletion menu's"

Come on guys this is a no brainer.  Consistency means that the process of deleting all content would be the same and you would not need to read the menu every time.  If they must be different , at least put the choice in the same order i.e Deletion last.

Can we put it to a vote?

Thanks Glynor, if it were not for your post I would be thinking I was going out of my mind!
Title: Re: Inconsistent File Delete Options
Post by: InflatableMouse on October 17, 2013, 03:17:55 am
I agree with the OP here.

Thanks Glynor for jumping in, I couldn't agree more. Consistency is important.

And if he were to read it ...

Hope you don't mind me saying this Jim but in all honestly I think this was a little harsh towards someone who takes the time to post a suggestion with screenshots and a proper explanation.
Title: Re: Inconsistent File Delete Options
Post by: 6233638 on October 17, 2013, 03:33:21 am
This seems like an important change to make.
Another inconsistency that bothers me is that you can't delete files from "Now Playing" unless you use keyboard shortcuts. (shift+delete)
And deletion only remembers your last option when you use Shift+Del. Otherwise it defaults to "Remove from Media Library".

Consistency in your UI/UX is very important.