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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: Anthony Denver Jazz on January 02, 2016, 04:03:28 pm

Title: JRWeb.exe running multiple times
Post by: Anthony Denver Jazz on January 02, 2016, 04:03:28 pm

I'm running MC 21 on Windows XP.
JRWeb.exe is open 6 times (Windows Task Manager). 
It seems to really tax my system.  Is it suppose to be running that file more than once. 
If not, what do I do to prevent that.

Thanks,
Anthony

Title: Re: JRWeb.exe running multiple times
Post by: Matt on January 02, 2016, 05:01:17 pm

Each instance of a webpage runs a copy of JRWeb.  It's in a separate process so that crashes in the webpage won't bring the program down.

If you have a few copies running, maybe you have extra tabs open in MC?

Title: Re: JRWeb.exe running multiple times
Post by: Anthony Denver Jazz on January 02, 2016, 11:00:04 pm

I have versions 17-21 on my system.  When I right click properties on each of them all of the numbers are changing as far as size and size on disk.  I don't have the older versions running but they look like they are running based on the numbers changing as mentioned above.

Title: Re: JRWeb.exe running multiple times
Post by: JimH on January 03, 2016, 01:10:16 am

You could uninstall the older versions.

Title: Re: JRWeb.exe running multiple times
Post by: Anthony Denver Jazz on January 04, 2016, 12:43:09 am

I uninstalled 17,19,20, along with their backup files....I kept 18 & 21 and I still have 6 JRWeb.exe running.  How many should be running if I only have Version 21 open?

Thanks Jim,
Anthony

Title: Re: JRWeb.exe running multiple times
Post by: JimH on January 04, 2016, 12:48:25 am

Matt answered that above:

Quote from: Matt on January 02, 2016, 05:01:17 pm

Each instance of a webpage runs a copy of JRWeb.  It's in a separate process so that crashes in the webpage won't bring the program down.

If you have a few copies running, maybe you have extra tabs open in MC?

Title: Re: JRWeb.exe running multiple times
Post by: Anthony Denver Jazz on January 07, 2016, 02:58:06 pm

It looks like I don't understand how to determine if I have MULTIPLE TABS OPEN of MC when I only open MC21 once.  Sorry to be a bother....but I just don't get it.

Title: Re: JRWeb.exe running multiple times
Post by: RoderickGI on January 07, 2016, 07:34:11 pm

It should be pretty easy to see if you have multiple tabs open. See the attached image, where I have two tabs open to web sites, IMDB and Rotten Tomatoes.

They gave me two instances of the JRWeb.exe process in Windows 7.

However, as I am working on my Workstation, where I have never opened a web page using the internal browser, Norton 360 kicked in, decided JRWeb.exe was doing bad things using heuristics, and removed JRWeb.exe!!! I had to restore it to do my tests.

Is it possible that your Anti-virus is interfering with JRWeb.exe as well, and MC is opening additional copies of it when it retries to open a web page (or you retry by hitting refresh or back and then re-clicking a link)? If your anti-virus is just blocking JRWeb.exe, rather than removing it, that could explain why multiple instances get started.

If I was you, I would reboot my PC and then add in exclusions for JRWeb.exe, JRService.exe, and JRWorker.exe in my virus scanner. ( I assume you already have exclusions for "Media Center 21.exe" and MC21.exe.) Or exclude the whole "C:\Program Files (x86)\J River\Media Center 21" directory. Then test and see if I only got one JRWeb.exe process for each tab I opened to a web page.

Read this (http://wiki.jriver.com/index.php/Taming_Windows_Defender) if you have no idea about anti-virus exclusions. It is about Windows Defender, but should give you the idea.