INTERACT FORUM

More => Music and Movie Services => Topic started by: Harold on July 21, 2015, 07:45:36 pm

Title: sync problem
Post by: Harold on July 21, 2015, 07:45:36 pm

This is a repeat of problem last year.     Anyway have (2) sansa clips, been sync both with no problems.   In addition I had credit card hacked and had to update billing info today.  Now can't sync either.   can you check my account of advise.  thanks

Title: Re: sync problem
Post by: JimH on July 21, 2015, 08:06:33 pm

Are you using Performer?  Or another WMA service?

Title: Re: sync problem
Post by: Harold on July 21, 2015, 08:47:20 pm

My subscription is for portable device only.  I log in to the performer store only,  if thats what you're asking.
thanks

Title: Re: sync problem
Post by: Harold on July 22, 2015, 04:08:58 pm

tried again today, says i have insuffecent rights,  please help.
thanks

Title: Re: sync problem
Post by: JimH on July 22, 2015, 05:00:27 pm

In MC's Performer settings, try changing your account type.

Title: Re: sync problem
Post by: Harold on July 22, 2015, 08:31:06 pm

I switched to standard sub.     No change.   I have two sanza clips both had 331 songs on them.  When I try to sync one of them which I formated the mp3 player to clear, it list only 52 songs and they will sync but the other 268 have no subscription rights.  I/m affraid to sync my other one as it still has the 331 songs on it, but needs to be synced.

Is there a way you can email me and let me give you my phone number?  I am going on vacation soon and would like to have at least one of the mp3s working.

thanks

Title: sync problem
Post by: Darrensef on August 27, 2018, 08:41:37 pm

just set up the demo version and attempted a sync. Got error msg  outlook failed to add the personal store to the session
What do I do now