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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: Denti on March 14, 2015, 05:48:31 pm

Title: video stops randomly (can't figure out why)
Post by: Denti on March 14, 2015, 05:48:31 pm

I'm now using an Intel NUC running Windows 8.1 to play video and audio. The server is in another part of the house, but it is wired to the NUC.

I'm using the default video settings in MC20. But every 20-30 or so the video simply stops. No error message. It just stops playing. I hit play again and off it goes, only to stop again about 20 minutes later.

Any idea what could be causing this? I've never had the problem before. I'm playing mkv files.

Title: Re: video stops randomly (can't figure out why)
Post by: Sly on March 14, 2015, 06:22:27 pm

It could be that Windows is timing out due to inactivity. https://social.technet.microsoft.com/forums/windows/en-US/34ab1111-39a3-4e3c-82a7-7fbeb4af8e79/disable-win-8-idle-timeout

Article discusses changing the timeout settings on Windows. Does your server run Win8 also?

Title: Re: video stops randomly (can't figure out why)
Post by: glynor on March 15, 2015, 11:00:00 am

That sounds like a sleep issue on the server machine.  Probably a hard drive sleep issue.

Title: Re: video stops randomly (can't figure out why)
Post by: Denti on March 15, 2015, 04:21:47 pm

No, server running Vista. I've adjusted the time out on the NUC. Both machines are set never to go to sleep.

EDIT: just happened with audio-only, too. Other possible explanations?

Title: Re: video stops randomly (can't figure out why)
Post by: Denti on March 19, 2015, 06:57:53 am

Still happening. Any more ideas what might be causing this?

Title: Re: video stops randomly (can't figure out why)
Post by: JimH on March 19, 2015, 07:20:26 am

It seems similar to this problem:
http://yabb.jriver.com/interact/index.php?topic=96173.msg664202#msg664202

Title: Re: video stops randomly (can't figure out why)
Post by: glynor on March 19, 2015, 07:57:04 am

Where are the files stored?

Try copying a handful of files over to the C drive (of the server) and playing them from there.  If that fixes it, then you know the issue is with your media disk in some way.

If not, then perhaps it could be network, audio, or video device problems (drivers or something).  Either way, we need to narrow down the cause.

Title: Re: video stops randomly (can't figure out why)
Post by: CountryBumkin on March 19, 2015, 08:19:56 am

I have been seeing this too - except not as frequently as OP. I'm going to investigate the "Machine Inactivity Limit" fix/comment posted above to see if it is a fix, or related to my video stopping issue (my Server is on Win7 and my Client is Win8.1).
http://yabb.jriver.com/interact/index.php?topic=96120.0

Title: Re: video stops randomly (can't figure out why)
Post by: Denti on March 19, 2015, 09:57:03 pm

Both on C drive and on external drives. Happens in both cases.

I suspect it has something to do with overdriving the server. I have been uploading data to a cloud from that machine for a couple weeks now, plus running another backup of one of my external drives. Tonight I paused both of these processes and was able to watch a 45 minute TV episode with no problems. I will keep testing and report back.

Title: Re: video stops randomly (can't figure out why)
Post by: Denti on June 28, 2015, 06:02:52 pm

Bump. Still doing this. Any suggestions?