INTERACT FORUM

More => Music and Movie Services => Topic started by: tmarnik on April 14, 2011, 07:48:34 am

Title: Can't Access PMC
Post by: tmarnik on April 14, 2011, 07:48:34 am

I get the following error:

There was an error accessing a critical component (wmhelper.dll).  Protected content may not be accessible.

Title: Re: Can't Access PMC
Post by: tmarnik on April 14, 2011, 12:07:30 pm

Well that error went away.  Now I'm just getting a plain old login error.

Error authorizing account.  JRiver login error.

Not sure this has anything to do with anything, but my e-mail recently changed.  I've updated my address in my forum profile, but on the Login pull down in the Performer Store in MC 15, Change Password or Email is grayed out.

Title: Re: Can't Access PMC
Post by: KingSparta on April 14, 2011, 08:22:47 pm

I think you need to be logged in to change your e-mail.

Title: Re: Can't Access PMC
Post by: tmarnik on April 15, 2011, 11:14:35 am

But I can't login.

Title: Re: Can't Access PMC
Post by: KingSparta on April 15, 2011, 03:49:55 pm

Quote from: tmarnik on April 15, 2011, 11:14:35 am

But I can't login.

I'm Just Saying Thats Why It Is Grayed Out.

Since You Have Not Been Helped Yet

I think JohnT Handles PMC Issues

johnt at jriver

CEO

jimh at jriver