INTERACT FORUM

Devices => Video Cards, Monitors, Televisions, and Projectors => Topic started by: Mark Tandy on April 20, 2018, 06:48:13 pm

Title: "Lost Scanner [Solved]
Post by: Mark Tandy on April 20, 2018, 06:48:13 pm

Tried to get images from my scanner this morning but nothing happened.  Checked "Select Scanner" and 'Sources' window is empty.  I immediately opened Photoshop to see whether scanner is actually there and working; it was and it is.  Rebooted system - tried again - still no go.  Any ideas anyone?

Title: Re: "Lost Scanner"
Post by: JimH on April 20, 2018, 07:08:33 pm

What version of MC?

Title: Re: "Lost Scanner"
Post by: Mark Tandy on April 21, 2018, 06:38:58 pm

Tks Jim.  ver 230.0.104 (64 bit)

Title: Re: "Lost Scanner"
Post by: Hendrik on April 21, 2018, 06:40:53 pm

Matt worked on making Scanners work on 64-bit, I'm not sure what ever happened to that. Maybe he can chime in.

Title: Re: "Lost Scanner"
Post by: Mark Tandy on April 21, 2018, 07:21:38 pm

Thanks Hendrick.  It shows up in JRiver System info (if that matters). 

    Image
        CanoScan LiDE 700F (driver 10.0.16299.15)

Title: Re: "Lost Scanner"
Post by: Hendrik on April 21, 2018, 07:36:25 pm

In the meantime, the 32-bit version should work fine with Scanning.
The big difference is that 32-bit uses TWAIN for scanning, which is an old and proven interface to talk to scanners. However, as it turns out, there basically are no 64-bit TWAIN drivers, so 64-bit MC has to do something else.

Title: Re: "Lost Scanner"
Post by: Mark Tandy on April 22, 2018, 07:53:00 pm

If I select "Acquire Images" under 'Tools' I'm shown a WIA driver for my scanner.  Unfortunately when I press "Acquire" nothing happens.  Is this a possible option that can be made to work?

Title: Re: "Lost Scanner"
Post by: Mark Tandy on April 22, 2018, 08:01:02 pm

Hold the phone - tried Photoshop with the WIA scanner option and nothing happened.  Un-USB'd the scanner, plugged it in again and WIA worked in Photoshop.  Tried again in JRiver and it worked!!

That'll do me - very happy.  Far as I'm concerned, case closed.  Many thanks for your input.