INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Lorenz Foith on July 17, 2002, 02:38:37 am

Title: "Unknown" e-mail Account
Post by: Lorenz Foith on July 17, 2002, 02:38:37 am

I am a licenzed user of Jukebox 7.0 Since Í have made an update to 8.0 I lost some features. Tries to update the sysetem failed, because I am asced to enter an ID Numder, I don't have. What I have is my lincese data on a disk, a Password and that's it.

If I try to mail you, I get the message, mail adress unknown, what I do not understrand. I have only one mail name on my mail accounts, that never canged in the past.

So, what can I do?

LF

Title: RE:
Post by: JimH on July 17, 2002, 05:21:58 am

You can use Help/Restore in MJ 8.0 to restore a 7.x license.

What is the name of the license?

There is a FAQ here under Jukebox/Purchase above.