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More => Old Versions => JRiver Media Center 26 for Mac => Topic started by: alejoviade on February 04, 2020, 04:32:18 pm

Title: JRiver Remote
Post by: alejoviade on February 04, 2020, 04:32:18 pm: Hello to all,

Just a few minutes ago I purchased and installed the JRemote to use in conjunction with my MacBook pro. Everything went alright with the installation and I followed the instructions to set it all up and get my Key access code but then.... Although the remote was able to find the computer I noticed the following:

Response Received
FOUND 2 addresses

shouldn't just be one ? or is one the actual computer and the other the JR Media Center ?

BOTH gave the same result TIMED OUT

obviously I cannot use the remote this way...

Anyone can help out with this ?

Thank you !!

Alex
Title: Re: JRiver Remote
Post by: HaWi on February 04, 2020, 05:07:49 pm: It might help if you uploaded a log from after you try to connect. You can turn on logging in the Help/Logging menu.
Title: Re: JRiver Remote
Post by: JimH on February 04, 2020, 05:13:23 pm: This might help explain the reason for two addresses. It also has possible solutions.

https://wiki.jriver.com/index.php/Network_Access
Title: Re: JRiver Remote
Post by: alejoviade on February 04, 2020, 05:44:34 pm: Quote from: HaWi on February 04, 2020, 05:07:49 pm
It might help if you uploaded a log from after you try to connect. You can turn on logging in the Help/Logging menu.

thank you for your response...

I ended up re-starting my computer and it fixed the problem !!!
Title: Re: JRiver Remote
Post by: alejoviade on February 04, 2020, 05:47:26 pm: Quote from: JimH on February 04, 2020, 05:13:23 pm
This might help explain the reason for two addresses. It also has possible solutions.

https://wiki.jriver.com/index.php/Network_Access

Thank's Jim !!!

I ended up restarting both (computer and app) and that seemed to have fixed the issue. Now I have to figure out how to prevent the screen from going dark (on laptop) and not responding to the remote after that... I thought the remote would "wake" the computer up to continue playing ... maybe is on the Power savings setting...

At any rate.. THANK YOU !! for your quick response !!!
Title: Re: JRiver Remote
Post by: Knitman on February 04, 2020, 06:22:31 pm: I have . no idea what the remote is. I am lucky to have two MB Pros so I use one to control the one with the music and MC26 on it. The amount of times I asked Apple about remotes and they never once thought to tell me about screen share. I found it for myself. However, before I found screen share,being disabled, it meant I rarely was able to listen to more than 1 cd because I could not keep getting up to change it. Now I just do it from my laptop.

I assume your remote is a much cheaper option!
Title: Re: JRiver Remote
Post by: JimH on February 04, 2020, 06:39:11 pm: Quote from: Knitman on February 04, 2020, 06:22:31 pm
I have . no idea what the remote is.
https://jremote.jriver.com/
Title: Re: JRiver Remote
Post by: Taller8 on February 09, 2020, 07:50:02 pm: I’m getting the same problem using the JRemote app.

I’m getting the found two addresses error and timing out. it worked perfectly before now I installed a new operating system High Sierra and the remote won’t work.

how do i find the ip address to try that option.
Title: Re: JRiver Remote
Post by: JimH on February 10, 2020, 06:21:24 am: Firewall on the Mac? It's not called a firewall, I believe. Accessibility?
Title: Re: JRiver Remote
Post by: blgentry on February 10, 2020, 08:47:22 am: system preferences > security & privacy > firewall

That should let you see if the firewall is on and temporarily turn it off to test.

Brian.