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More => Old Versions => JRiver Media Center 27 for Windows => Topic started by: lhwidget on May 29, 2021, 01:15:10 pm

Title: Crashes
Post by: lhwidget on May 29, 2021, 01:15:10 pm

Hi All, I've been using JRiver since v16 for all of my music and DVD movie rips.  All files are located on a Windows Server 2012 R2 machine.

I'm running MC 27 on my two HTPCs and my main computer.
All of my PCs are running Win 7 Pro, 64 bit
I use Event Ghost to interpret IR commands from Harmony remotes.
I have installed MC27 and set up OTA recording using two Silicon Dust network tuners (TV shows go onto the server also)

All computers are showing the same behavior:
MC 27 will sometimes crash while navigating TV functions (in regular or Theater View modes - seldom/rare)
MC27 will occasionally crash while recording TV shows (in Theater Mode or regular views)
MC 27 crashes almost every time I select a program from the guide and select watch (when in Theater Mode)

Any ideas?  Just aim me at at any solutions or discussions that may help.

Thanks,
Jay

Title: Re: Crashes
Post by: JimH on May 29, 2021, 01:50:40 pm

Antivirus software often causes such problems.  Drivers also can.

MC isn't supported on Windows Server, but I think you're using it only as a file server.

Title: Re: Crashes
Post by: lhwidget on May 29, 2021, 04:49:55 pm

Thanks Jim
I run Malwarebytes on my PC but the htpcs  are run with no AV software.  Any drivers in particular?

You're correct, the server is file storage only.

Title: Re: Crashes
Post by: Gaspard on May 30, 2021, 02:54:33 pm

I followed JRiver's advices for Windows Defender:

"C:\Program Files\J River\Media Center 27\Media Center 27.exe" and "C:\Program Files\J River\Media Center 27\JRWorker.exe"

Or exclude the two directories:

"C:\Program Files\J River\" and "%APPDATA%\J River\"

https://yabb.jriver.com/interact/index.php?topic=114101.0

Result: no effect on crashes
It's very sad but I will no longer be able to use the latest versions of JRiver, because I cannot jeopardize the security of my computer by going against the recommendations of Windows, to listen to music, to watch photos or movies.
A loyal customer since version 17.

Title: Re: Crashes
Post by: JimH on May 30, 2021, 03:25:17 pm

Did you read this carefully?
https://yabb.jriver.com/interact/index.php/topic,114101.0.html

Are you running other security software?

Quote from: lhwidget on May 29, 2021, 01:15:10 pm

MC 27 will sometimes crash while navigating TV functions (in regular or Theater View modes - seldom/rare)
MC27 will occasionally crash while recording TV shows (in Theater Mode or regular views)
MC 27 crashes almost every time I select a program from the guide and select watch (when in Theater Mode)

That selecting Watch from Theater View leads to a crash is interesting.  Could be TV driver related, could be video driver.  This isn't a common problem.

Try updating the HDHomerun software and the video driver.