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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: doright on December 20, 2017, 04:54:48 pm

Title: Remote problems using USB UIRT, Girder and Windows 10
Post by: doright on December 20, 2017, 04:54:48 pm
Hi all,
First of all, I'm thinking this is a Windows problem after update but I can't figure it out.
Experiencing some weird problems using my remote and my USB UIRT.
Everything has worked great for the last 2 years since I upgraded to Media Center 22 . Most of my commands go through Media Center like play, pause, toggle, playing now, views, etc. I use Girder to open and close the program and minimize, maximize, etc. About a month ago everything went south. I could open the program but not close it. And once open, I could use one command then it would go inactive. I upgraded to 23 and having the exact same problems. Thinking it may be a firewall issue. I allowed MC through firewall but no luck. It's like after 1 command, MC is no longer responsive.
Been trying to figure this out for days.
Any ideas would be appreciated.


Sent from my SM-T350 using Tapatalk

Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: JimH on December 21, 2017, 12:02:35 am
Could be a Windows update problem.

Please turn off the Tapatalk ad in signature settings for TT.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: drmimosa on December 21, 2017, 07:18:28 am
USB-UIRT is a finicky device, I have one and have to reboot daily for it to work.

Try different USB ports as well.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: cpalcott on January 05, 2018, 05:43:25 am
Since switching to jriver 23 64 bit my USB-UIRT no longer works. Shows up in options as "failed to start". Any fixes in the works? Really missing be able to use my Harmony Remote with jriver.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: JimH on January 05, 2018, 06:01:48 am
Since switching to jriver 23 64 bit my USB-UIRT no longer works. Shows up in options as "failed to start". Any fixes in the works? Really missing be able to use my Harmony Remote with jriver.
It may need a 64 bit driver.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: drmimosa on January 05, 2018, 08:15:41 am
Had the same problem with 64 bit MC and USB-UIRT.

Downloaded and installed a 64 bit driver, still no luck.

Here's the manufacturer's website with the drivers:

http://www.usbuirt.com/support.htm

Rolling JRiver back to 32 bit solved the problem for now.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: JimH on January 05, 2018, 08:46:37 am
You could ask them to test MC64 with their driver.  We'll provide a license.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: audunth on January 10, 2018, 09:05:00 am
A 32-bit driver won't work with a 64-bit version of Windows, so ALL drivers that are installed have to be 64-bit already or you wouldn't be able to install them. USB-UIRT provides 32 and 64-bit drivers and Windows will pick the driver that matches the OS.

I also have the same problem with the 64-bit version of MC 23, so I suspect it's MC's USB-UIRT plugin that is not 64-bit. Is it possible for you at JRiver to look into that?
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: Hendrik on January 11, 2018, 05:10:28 am
A 32-bit driver won't work with a 64-bit version of Windows

While that is technically true, the definition of "driver" is a bit more open to interpretation.

Media Center uses a part of the UIRT driver called "uuirtdrv.dll", which offers the public API of the UIRT SDK. One might consider this file part of the driver.
However, here is the problem, the UIRT Driver package only contains this file for 32-bit, not for 64-bit. Only the actual USB driver is provided in 64-bit (so that 32-bit applications on a 64-bit OS work), but we can't access that without this intermediate part also being 64-bit.

So any 64-bit application is unable to use the USB UIRT interface. So basically, there is nothing we can do, and you should contact the USB UIRT people and ask for an updated driver that contains a 64-bit version of "uuirtdrv.dll", so that 64-bit applications can make use of it.
Unfortunately it appears that USB UIRT is quite dead, no updates from developers have been seen for quite some time.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: JimH on January 11, 2018, 06:02:57 am
Or use the 32 bit version of MC.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: drmimosa on January 11, 2018, 06:29:34 pm
Can anyone suggest a comparable IR device that does IR receiving and blasting and is currently in active development?
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: JimH on January 11, 2018, 06:53:45 pm
The HP Media Center Remotes often ship with a transceiver that would probably work.  There are lots of transceivers.  Anything that worked with Windows Media Center should work.
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: audunth on February 02, 2018, 04:52:24 am
Thanks for looking into and explaining the problem, Hendrik! I will send the USB-UIRT developers an email, and see if they have a solution. It is still possible to buy it through their website it seems, so hopefully there is still someone working support...
Title: Re: Remote problems using USB UIRT, Girder and Windows 10
Post by: jctcom on May 19, 2022, 11:28:23 am
I see this topic is pretty old.

Just wondering if anyone had any luck contacting the people over @ USB UIRT to get a 64-bit version of the file needed?

Or found another way to get it working with 64-bit apps like JRiver.

Carl.