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More => Old Versions => Media Center 14 (Development Ended) => Topic started by: Bob Gibson on July 16, 2011, 04:53:26 pm

Title: Cannot restore permanent registration key for MC
Post by: Bob Gibson on July 16, 2011, 04:53:26 pm

Up until just recently I needed to reformat my hard drive, I had MC.  I don't recall which version I had but I still have the old program files backed up.  When I requested to restore my license I received a registration code.  I presumed that to solve the problem.  However, I am prompted that my trial period will expire.

I paid for a permanent license just over a couple of years ago, but now I cannot seem to restore this license.  With no J River support email address or contact, I am completely baffled as to what to do.  What now?

Title: Re: Cannot restore permanent registration key for MC
Post by: MrC on July 16, 2011, 05:19:48 pm

You should have received a restore email, which contains a license.    See:

http://wiki.jriver.com/index.php/Purchase_and_License_Recovery