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More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: Guernsey on February 02, 2022, 02:19:23 am

Title: Bought licence 2 extra sent to me by mistake
Post by: Guernsey on February 02, 2022, 02:19:23 am

Just bought upgrade to MC 29

Was very careful to click only once but still had 3 emails with codes sent

Was I charged ?

The one I wish to keep ends code G0DP9

Could you please check

Regards Steve

Title: Re: Bought licence 2 extra sent to me by mistake
Post by: JimH on February 02, 2022, 06:31:15 am

We will check.

Title: Re: Bought licence 2 extra sent to me by mistake
Post by: Guernsey on February 02, 2022, 06:43:03 am

Thank You

Steve

Title: Re: Bought licence 2 extra sent to me by mistake
Post by: Deanna on February 02, 2022, 11:51:20 am

You were charged for 3 licenses.  We will issue refunds for two of the charges and invalidate two of the licenses.  Sorry for the inconvenience.

Title: Re: Bought licence 2 extra sent to me by mistake
Post by: Guernsey on February 02, 2022, 01:00:30 pm

Brilliant

Thanks for that

Steve