INTERACT FORUM

Devices => Androids and other portables => Topic started by: Yupanqui on July 27, 2012, 06:39:36 am

Title: Gizmo problem with empty albums and playlists [Solved]
Post by: Yupanqui on July 27, 2012, 06:39:36 am
'The new Update is nuts. I can't see my Playlists or the songs.

Title: Gizmo problems
Post by: totynet on July 28, 2012, 04:41:23 am
+1 : I can't see my Playlists or the songs. !!!!

Title: Gizmo problems
Post by: stereoplay on July 28, 2012, 03:11:49 pm
Hi,

same problem here with android 4.
Please fix it fast.

Greets
Frank
Title: Cannot see tracks on Galaxy SII Gizmo
Post by: gab19 on July 29, 2012, 03:29:43 am
Hi, I am experiencing the following issue on GIZMO installed on a SGS-II: songs are no longer displayed. I’ve already tried to reinstall both JRiver and Gizmo several times with no results, on two different computers. I think the network configuration is ok since I can find the library tracks by searching on gizmo, and in this last case I can even start playing them on the server. This issue probably started after last automatic update of JRiver.
Thanks for answers.
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: totynet on July 29, 2012, 04:15:51 am
i have the same problem with the same phone, after the last update of gizmo
Title: Gizmo problems
Post by: tubesound on July 29, 2012, 04:39:39 am
Same here, using android 4.0.3

No playlist no tracks

Cheers
Carsten
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: Buchling on July 29, 2012, 06:08:13 am
I have the same problem with the ASUS transformer TF300T after updating Gizmo. Several users in the google play store also mention the problem.
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: armergeddon on July 29, 2012, 07:10:10 am
Same with me on my Huawei android phone. The stuff should work on a solution.

Frank
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: Yupanqui on July 29, 2012, 09:36:53 am
I have the same problem with Galaxy  S 2 and Asus Pad. Both have Android 4. Please test your updates better.
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: chrisxyz on July 29, 2012, 10:04:04 am
I have the same problem (after automatic update of Gizmo) with Samsung Galaxy Tab 7" / Android 2.2. At the moment there is no possibilty to play music.
Thanks for a solution!


My system: MC 17 (latest version) on a small audio-PC (Win7 32.Bit) in my living room which is directly connected to a DAC (Toslink). The PC has no mouse, keyboard or monitor. The music is stored on the audio-PC (no streaming). LAN connection by WIFI. MC is solely operated by Gizmo. I use a second PC in my workroom for ripping (file exchange using a network drive) and maintainance of the Audio PC (using Teamviewer). Gizmo is installed on a Galaxy Tab 7” / Android 2.2.
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: Hififreak on July 29, 2012, 12:55:26 pm
Hello

I have the same problem. I have tested with JRiver Version 17 and 15. The same results. I don't see the tracklist for "flac"-files. For the type "m4a"-files I see the tracklist with gizmo version V17.0182

I have updatet my Sony Ericsson XPERIA Arc with the newest Androide version.

So I think that this is a issue of the Gizmo-App. :)

Greetings from Germany
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: fidelious on July 29, 2012, 03:58:02 pm
Same here (latest Gizmo on HTC Legend-Android 2.2): no content appears after selecting an album. Rebooting the phone, re-selecting the server, re-starting MC all did not help.

Playing the album is possible by long-pressing it, and then selecting  'Play'.
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: ancestrale59 on July 29, 2012, 10:42:49 pm
Same problem on Google Phone Nexus and a Tablet Made in China, the problems created since the last update of Gizmo and / or JRiver.
Title: Gizmo problems
Post by: fidelious on July 29, 2012, 10:43:03 pm
Same here (latest Gizmo on HTC Legend/Android 2.2): no content appears after selecting an album. Rebooting the phone, re-selecting the server, re-starting MC all did not help. There's several Gizmo users reporting this problem in http://yabb.jriver.com/interact/index.php?topic=73557.0

I would be happy to downgrade to Gizmo's previous version - can it be made available for download?
Title: Gizmo problems
Post by: Yupanqui on July 30, 2012, 04:38:55 am
Downgrade would be wonderful!
Title: Re: Cannot see tracks on Galaxy SII Gizmo
Post by: JimH on July 30, 2012, 10:38:52 am
I have the same problem with Galaxy  S 2 and Asus Pad. Both have Android 4. Please test your updates better.
The problem may only be on Android 4.0.  We're looking at it.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 11:12:02 am
I think the no menu problem may happen when the phone runs out of memory when trying to display a long list.

What happens if you look at small lists, like 10 or 20 items?
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 30, 2012, 11:51:14 am
I'm on Android 2.2

The problem occurs with every album I try, most of which are below 20 tracks, and one even has only 1 track which does not appear either.

Force-closing memory eaters and re-starting Gizmo afterwards didn't help either.

Hope this helps you tracking down the bug!
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 11:59:49 am
I'm on Android 2.2

The problem occurs with every album I try, most of which are below 20 tracks, and one even has only 1 track which does not appear either.

Force-closing memory eaters and re-starting Gizmo afterwards didn't help either.

Hope this helps you tracking down the bug!

What happens if you switch Windows to a US locale?

We're wondering if the problem is that Gizmo now requests the duration, and if the duration uses a comma instead of a dot for the decimal, it might make the Java code in Gizmo unhappy.

Thanks for helping.
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 30, 2012, 12:55:39 pm
BINGO! After switching my locale as you suggested, restarting MC, tracks appear as they used to.

Good thinking Matt!
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 01:00:49 pm
Sorry for the problem.

We'll try to get a fixed Gizmo uploaded later today.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 01:09:25 pm
There's a fixed version here:
http://jriver.com/install_gizmo.html

We'll remove the link above once the new build is available in the market (hopefully later today).
Title: Re: Gizmo problem with empty albums and playlists
Post by: Yupanqui on July 30, 2012, 01:44:06 pm
The NEW VERSION DON'T SHOW the songs. I can't see the songs of a playlist with 5 songs. With Asus Pad and Galaxy S 2.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 01:47:32 pm
The NEW VERSION DON'T SHOW the songs. I can't see the songs of a playlist with 5 songs. With Asus Pad and Galaxy S 2.

Did you try the version posted just above your post?
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 30, 2012, 02:06:56 pm
Sorry Matt, same here (Gizmo 17.0.183, downloaded from your page): no tracks within albums.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Hififreak on July 30, 2012, 02:43:12 pm
Hello

I have installed the new gizmo version "....183". Now I see a kind of a play list, but it does not work as a playlist.  I can see the the songs, but the starting does not really work.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 30, 2012, 02:57:00 pm
Please try downloading again.

The compiler appears to have used stale files making the production release.  I apologize.
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 30, 2012, 03:11:07 pm
It does not improve the situation for me, unfortunately.

How can I be sure that my Gizmo-3.apk is the file you intend us to get through the link? Version number is still at 17.0.183.
Title: Re: Gizmo problem with empty albums and playlists
Post by: Hififreak on July 30, 2012, 03:41:38 pm
Dear Matt

I have installed the "new" version ".. 183" with the result of no improvement
Title: Re: Gizmo problem with empty albums and playlists
Post by: JimH on July 30, 2012, 05:02:23 pm
There's a fixed version here:

We'll remove the link above once the new build is available in the market (hopefully later today).
It should be there now.
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 30, 2012, 11:42:19 pm
Hi Matt and Jim,

version 17.0.183 is definitely in the Play Store now, but it does not restore album contents for me.

I tested two devices now:

Both show the same problem. I even went and uninstalled Gizmo completely (erasing data), then re-installed from the Play Store, to no avail.

Please give it another try!

Oh, and the locale switch still fixes my issue, and so does swapping decimal comma and thousands separator dot within the Netherlands locale...
Title: Re: Gizmo problem with empty albums and playlists
Post by: alborean on July 31, 2012, 12:43:00 am
Hi, the problem was not solved even with the new channel update.
Samsung Galaxy S3
Alfredo
Title: Re: Gizmo problem with empty albums and playlists
Post by: TMA-1 on July 31, 2012, 02:47:07 am
No tracks in albums for me either. And no albums under a artist.
 V17.0.183
Htc Desire Andriod 2.2.2
Title: Re: Gizmo problem with empty albums and playlists
Post by: ck998 on July 31, 2012, 09:57:06 am
Same here with the GIZMO update from today. No tracklist, no tracklist symbol

HTC Desire Z (android 3.2) and Samsung 8.9 Tablet (android 3.3)

Thnks
Title: Re: Gizmo problem with empty albums and playlists
Post by: magnust on July 31, 2012, 11:03:36 am
Same problem here. The updated APK (17.0.184) at the link in your post didn't help at all :(

Phone: SG2
OS: ICS 4.03
Gizmo 17.0.184
Title: Re: Gizmo problem with empty albums and playlists
Post by: magnust on July 31, 2012, 11:05:35 am
Could we in the meantime please get access to the previous APK which worked fine?
Title: Re: Gizmo problem with empty albums and playlists
Post by: JimH on July 31, 2012, 01:40:46 pm
Please try again.
Title: Re: AW: Gizmo problem with empty albums and playlists
Post by: MM_switcher on July 31, 2012, 01:51:53 pm
Samsung Galaxy Tab 10.1. /German: Issue still not fixed
Title: Re: Gizmo problem with empty albums and playlists
Post by: magnust on July 31, 2012, 01:59:51 pm
Please try again.

Cleared the browswers cache and then went to http://jriver.com/install_gizmo.html and re-downloaded the apk. After installing it still says 17.0.184 and all problems are still there :(
Title: Re: Gizmo problem with empty albums and playlists
Post by: alborean on July 31, 2012, 02:17:03 pm
After installing it still says 17.0.184 and all problems are still there.

Alfredo
Galaxy S3 Italian
Title: Re: Gizmo problem with empty albums and playlists
Post by: Matt on July 31, 2012, 02:32:08 pm
Please download and install 17.0.185 from http://jriver.com/install_gizmo.html

I apologize for the trouble.  If that release doesn't fix it, I'm going to get a job pumping gas :'(
Title: Re: AW: Gizmo problem with empty albums and playlists
Post by: MM_switcher on July 31, 2012, 02:40:52 pm
Fixed!  ;D
Title: Re: Gizmo problem with empty albums and playlists
Post by: chrisxyz on July 31, 2012, 02:44:44 pm
The last downloaded version is OK! (at least with Galaxy Tab 7"/2.2 and German version). Thank you all very much!
Title: Re: Gizmo problem with empty albums and playlists
Post by: magnust on July 31, 2012, 02:53:07 pm
Tada! Works! Thanks!
Title: Re: Gizmo problem with empty albums and playlists
Post by: alborean on July 31, 2012, 02:57:41 pm
hi,
Everything Ok, it works beautifully, you avoid searching for another job, congratulations.
Galaxy S3, italian

Alfredo
Title: Re: Gizmo problem with empty albums and playlists
Post by: fidelious on July 31, 2012, 03:23:18 pm
17.0.185 brings the universe back into balance again. Thanks guys!
Title: Re: Gizmo problem with empty albums and playlists
Post by: Yupanqui on July 31, 2012, 04:00:53 pm
Thank you very much. It's alright.
Title: Re: Gizmo problem with empty albums and playlists
Post by: gab19 on July 31, 2012, 05:13:28 pm
Thanks!! good job
Title: Re: Gizmo problem with empty albums and playlists
Post by: totynet on August 01, 2012, 01:17:31 pm
it's good for me !
thanks
good job
Title: Re: Gizmo problem with empty albums and playlists [Solved]
Post by: billg on September 07, 2012, 04:49:24 am
Well I wish it worked for me.
I have an Asus T300 tablet  recently upgraded to Adroid 4.1.1. Thats when Gizmo went haywire.
I reinstalled from the link above (twice) and am using MC 17.0.184.
Gizmo shows no tracks and repeatedly reconnects to the server, often fails.

Help please. This is most frustrating and ruining my whole experience with JR.
Title: Re: Gizmo problem with empty albums and playlists [Solved]
Post by: sorepinky on March 03, 2013, 09:50:13 pm
Running latest Gizmo on a Toshiba tablet to control MC (18.0.143) to play to the hifi via the USB.  When the tablet screen goes off (for battery saving) and I bring it back up, Gizmo sometimes needs to enter the MC access key again (usually when the screen has been off for a bit longer), but then on the Playing Now screen on the tablet there is no tracklist button (it was there before the screen went off).  Music still plays, but only 4 control buttons remain above the yellow progress bar.  No way to see the tracks.  Any ideas?  Any further info needed from me?
Title: Re: Gizmo problem with empty albums and playlists [Solved]
Post by: JimH on March 04, 2013, 06:48:11 am
I don't know why it happens, but try pressing and holding the home icon in the upper left corner.  That will return you to Playing Now, if it still exists.
Title: Re: Gizmo problem with empty albums and playlists [Solved]
Post by: sorepinky on March 04, 2013, 04:14:21 pm
Of course I tried that some time ago after searching the threads to find another user advised about the long hold feature of the Home button which gets you to the Now Playing screen.  If you just tap it, it gets you to Home where you can either tap Playing Now or long hold the Home button to see the Playing Now screen where the track list button is doing a hiding act.  Then the only way of seeing the track list is to search for the album again (or another album) and of course then selecting a track shows the track list button, but play is interrupted and you're not where you were.

It's a minor annoyance in an otherwise brilliant application, but with that bug fixed it would be perfect.  Incidentally last night my tablet upgraded itself from Honeycomb to Icecream Sandwich and that didn't help.

The issue seems to arise most often after a tablet sleep of some sort when the app. re-enters the access key.  After that you want to get to Playing Now to see where you're at.  Cover art shows and all seems fine - the yellow progress bar is doing its thing, but that all-important track list button to the left of the other 4 control buttons is nowhere to be seen.  It can happen at other times without this sequence too.  Turning the tablet off and rebooting gets the button back.

It is an intermittent problem - more readily reproduced when the tablet has been sleeping for a longer period - say 2  or 3 tracks.  Not easy to reproduce within the duration of a single short track.  In these short instances the tablet comes alive and there is no need to enter the access key again and the button is there.

I wonder if there is a workaround, router setting or something else...
Title: Re: Gizmo problem with empty albums and playlists [Solved]
Post by: sorepinky on March 24, 2013, 06:05:03 am
Could this thread by changed from "Solved" so it gets some attention?

I am keen to get Gizmo to stop losing the track list button for audio playback during use and have found a half useful workaround, but I think there is a bug somewhere.

The half-useful workaround is to exit out of Gizmo before the tablet goes to sleep.  Then clicking the Gizmo icon after waking the tablet, the track list button seems to always be there.  It's not great because it's easy to forget to back out of Gizmo every time you look at it.

If the app needs to re-enter the access key (which seems to happen if it was left open before sleeping) then the track list button is never available after pressing Playing Now.

It seems to be a known issue that even when Android is configured so that the wi-fi connection is maintained during sleep, it is lost.  There are numerous apps (that don't work) alleging to keep the wifi awake.  Perhaps this is related.

When the tablet has power from a wall wart, there is no problem.

Anyway, surely there are thousands of people using Gizmo and I'm not the only one going nuts over this.


Cheers.