INTERACT FORUM

More => Old Versions => JRiver Media Center 27 for Windows => Topic started by: Jimarchy on August 09, 2020, 01:37:50 pm

Title: Credit card double charged
Post by: Jimarchy on August 09, 2020, 01:37:50 pm

I purchased an upgrade license on 7th August and I have just been billed again today 9th August. 

How do I get this refunded?

Title: Re: Credit card double charged
Post by: JimH on August 09, 2020, 01:40:50 pm

We'll check.  That can happen if you back through the Purchase Page (http://www.jriver.com/purchase.html) in your browser.

Title: Re: Credit card double charged
Post by: Evan748 on August 09, 2020, 05:53:57 pm

Hi,

I was charged on 05/08/20 and I see a pending charge for 9/08/20.

I assume this is because my iPhone had the page up and i accidently went to it before closing it down.

Help would be appreciated... Thanks.

Title: Re: Credit card double charged
Post by: JimH on August 09, 2020, 06:22:26 pm

We'll take care of it tomorrow.

Title: Re: Credit card double charged
Post by: Evan748 on August 11, 2020, 11:47:10 pm

This has been resolved for me. Thank you.