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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: zack on May 05, 2018, 11:02:53 am

Title: error hr =x80004002 cannot play videos [Solved by updating Windows]
Post by: zack on May 05, 2018, 11:02:53 am

 :( how do i fix thanks

Title: Re: error hr =x80004002 cannot play videos
Post by: JimH on May 05, 2018, 01:55:21 pm

You need to provide more information.

Title: Re: error hr =x80004002 cannot play videos
Post by: zack on May 09, 2018, 08:39:54 pm

such as?
i go to play a video (tried several different formats) it had been working for months suddenly i get that error message...

Title: Re: error hr =x80004002 cannot play videos
Post by: zack on May 09, 2018, 08:41:36 pm

i cant be the first. im not that special

Title: Re: error hr =x80004002 cannot play videos
Post by: JimH on May 09, 2018, 09:25:26 pm

Antivirus?

Title: Re: error hr =x80004002 cannot play videos
Post by: RoderickGI on May 09, 2018, 09:28:54 pm

That is a Windows error message. Of course, MC may be doing something that triggers the Windows error, but yes, it looks like you are the only one. That does make you special.

A quick Google shows that there is probably something wrong with Windows Update on your PC. Reboot the PC, wait a couple of minutes, then run Windows Update, then reboot and wait a couple of minutes. Try again. Did it work?

If not, specify everything about your PC and MC.
Specific version: i.e. MC23.0.104 32/64bit?
Specific Windows Version: i.e. Windows 10 Pro/Home, Version 10.0.16299 Build 16299
Using ROHQ or RO Std? Any plug-ins?
Hardware: Processor, memory, graphics card, graphics driver, audio card/motherboard, audio output method, audio driver....

Have you altered the madVR version? LAV? Changed any settings in madVR?

Bottom line, that error message isn't a MC error, and as no one else has reported it, you have some issue with Windows on your PC. You need to fix Windows.

Title: Re: error hr =x80004002 cannot play videos
Post by: zack on May 09, 2018, 10:39:33 pm

i just did a windows  update .... solved thanks