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More => Music and Movie Services => Topic started by: tmarnik on June 21, 2010, 05:02:23 pm

Title: Your login session was unexpectedly terminated.
Post by: tmarnik on June 21, 2010, 05:02:23 pm

...Would you like to login again?

I keep getting this every hour or so while using MC 15.0.58.  I have a playlist with a mix of songs from my hard drive and songs from the store.  MC just stops playing completely when this message pops up.

This is incredibly annoying because my music server is in the basement and I am listening out on the back porch.

Is this an issue with the service?  Is there now a timeout on the login?

Maybe I'm trying to use this service differently than it was intended, but it seems entirely reasonable to me that if I'm paying a montly fee to stream music, I should be able to randomly mix that streamed music with stuff I own.

I'm seriously considering cancelling because I don't use this everyday and I always seem to have some kind of login hassle when I need it.

I'm trying to hang in there, but I'm running out of patience.

Title: Re: Your login session was unexpectedly terminated.
Post by: Matt on June 21, 2010, 05:35:30 pm

Is it possible there are two computers using your account at the same time?

Thanks.

Title: Re: Your login session was unexpectedly terminated.
Post by: JohnT on June 22, 2010, 08:54:47 am

Sorry about the logout hassle.  I've upped the inactivity timeout from 2 hours to 12 hours so please install the next build of Media Center 15 when it comes out.

Title: Re: Your login session was unexpectedly terminated.
Post by: tmarnik on June 22, 2010, 12:43:36 pm

Awesome!  Thanks very much!

Title: Re: Your login session was unexpectedly terminated.
Post by: tmarnik on June 29, 2010, 06:58:03 pm

It just happened again after about 2 hours - I didn't calculate exactly but it was about to play the 39th song in my playlist.

This happened with build 15.0.65, so did the fix not make it in yet?

Title: Re: Your login session was unexpectedly terminated.
Post by: JohnT on June 30, 2010, 08:25:53 am

That's very strange since the change was done on 6/22 and build 65 went out on 6/23.  I double checked and we definitely have a 12 hour timer now rather than 2 hours.  Either the change didn't make it into build 65, or there is some other timeout occurring.  There should be a message on your screen for 30 seconds before playback stops, the message says "You've been inactive for quite a while. Click 'Yes' if you'd like to continue playback..."
Have you seen this message?
I'm going to start a long playlist here and see if I can duplicate the problem.

Title: Re: Your login session was unexpectedly terminated.
Post by: tmarnik on July 01, 2010, 05:22:16 pm

Quote

There should be a message on your screen for 30 seconds before playback stops, the message says "You've been inactive for quite a while. Click 'Yes' if you'd like to continue playback..."
Have you seen this message?

I have not seen this message.  My Media Center server is in the basement, and this time of year may main listening area is the back porch, so I fire up the music and putter around out back listening to music throughout the day.  By the time I notice that it's stopped, that 30 second message would be long gone.

Title: Re: Your login session was unexpectedly terminated.
Post by: tmarnik on August 21, 2010, 01:50:32 pm

The problem has returned.  I just upgraded to 15.0.95 yesterday and now it will only go about 45 minutes before I get the message:  Your login session was unexpectedly terminated.  Would you like to login again?